Full Time Customer Care Associate

Leon's; Brantford; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading home furnishings retailer in Brantford is hiring a full-time Customer Care Associate. This role focuses on providing exceptional customer service, completing daily reports, and maintaining customer accounts. The ideal candidate should be friendly, organized, and capable of problem-solving. Join a team that values collaborative work and offers ongoing training and a generous employee discount program.

Benefits

Ongoing training and development

Fun, dynamic work environment

Generous employee discount program

Profit sharing

Qualifications

• Clear written and oral communication abilities are essential.
• Must be friendly, confident, and possess strong problem-solving skills.
• Organizational skills and the ability to work with others are necessary.

Responsibilities

• Complete daily reports to track customer interactions.
• Maintain and manage customer accounts efficiently.
• Respond to customer inquiries promptly and professionally.
• Assist with after-sales service to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Organizational skills

Friendly personality

Collaborative work

Job description

Overview

LOOKING FOR AN AMAZING CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME CUSTOMER CARE ASSOCIATE

Leon’s is currently looking for a Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Responsibilities

• Complete daily reports
• Maintain customer accounts
• Respond promptly to customer inquiries
• Assist customers with after sales service

REQUIREMENTS

• Ability to communicate clearly, both written and orally
• Fun, friendly, confident personalities
• Strong problem solving and analytical skills
• Exceptional organizational skills
• Ability to work collaboratively with fellow colleagues
• Ability to interact professionally with our customers
• Some evenings and weekends shifts required

WHY LEON’S?

• On-going training and development to ensure your success
• A fast-paced, dynamic, and fun environment with a great team
• A generous employee discount program
• Profit sharing

ONE SIMPLE CLICK COULD CHANGE YOUR LIFE. APPLY NOW.