Frontline Banking Customer Experience Associate

TD Securities; High River; On-site; CAD 60,000 - 80,000; Full time

Job summary

A reputable financial institution in High River seeks a Customer Service Representative to process financial transactions and address customer needs. The ideal candidate has a high school diploma and relevant experience, with strong skills in administration and customer communication. This role involves interacting with customers to recommend banking solutions and ensuring high service quality. Join a growing team committed to enrich customer lives at a leading bank.

Benefits

Comprehensive benefits package

Career development opportunities

Competitive salary

Supportive work environment

Qualifications

• 1+ years of relevant experience in customer service.
• Hands-on knowledge of using MS Office applications.
• Dynamic communicator with established customer experience skills.

Responsibilities

• Process financial transactions accurately.
• Determine customer needs and recommend solutions.
• Respond to and resolve customer concerns.

Skills

Administration skills

Organizational skills

Time management skills

MS Office knowledge

Customer experience skills

Education

High School diploma

Undergraduate degree or equivalent

Job description

A reputable financial institution in High River seeks a Customer Service Representative to process financial transactions and address customer needs. The ideal candidate has a high school diploma and relevant experience, with strong skills in administration and customer communication. This role involves interacting with customers to recommend banking solutions and ensuring high service quality. Join a growing team committed to enrich customer lives at a leading bank.