Floor Manager- Food & Beverage

Four Points by Sheraton Kelowna Airport; Kelowna; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading hotel chain in Canada is seeking a Floor Manager - Food & Beverage to oversee restaurant operations, train staff, and ensure high quality of food and service. The ideal candidate will have at least 2 years of supervisory experience in a fast-paced hospitality environment and possess excellent communication and organizational skills. This role offers competitive benefits and a focus on staff recognition.

Benefits

Extended Health and Dental Benefits

Employee and Family Assistance Program

World-wide accommodation and dining discounts with Marriott brands

Employee discounts on accommodations and dining

Focus on staff recognition and team building

Growth and development opportunities

Qualifications

• Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Manage day-to-day operations of the restaurant including staff training and supervision.
• Build relationships with guests and team members.
• Ensure food and service quality standards are met.

Skills

Supervisor experience

Verbal and written communication skills

Organization

Problem solving

Conflict resolution

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

What will you be doing?

Under the direction of the Food & Beverage Manager and Assistant Managers, Floor Manager- Food & Beverage is accountable for the day-to-day operations of the restaurant including staff training, light administration and active floor supervision during service.

• Build and maintain relationships with guests, team members and management alike
• Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine
• Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue
• Communicate the vision to all team members and lead by example. Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspires the team with his/her exciting vision for the future
• Use conflict resolution and problem solving skills
• Assist with the tracking of sales, invoicing, and managing inventory
• Conduct briefings with service staff prior to each service
• Ensure that food and service meet quality control standards
• Strive for maximum efficiency and continual improvement of staff productivity
• Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed
• Ensure facility is well maintained, repaired and spotless at all times
• Train staff in job duties, and sanitation and safety procedures
• Set staff work schedules and monitor staff performance
• Additional duties as assigned or required

What are we looking for?

To successfully fill this role, you should demonstrate the following:

• Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment.
• Must possess superior verbal and written communication skills
• Ability to demonstrate extreme organization in a fast paced environment while acting as a team player
• Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work
• Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook
• Ability to work flexible hours including evenings and weekends
• Serving it right credential an asset

Perks

• Extended Health and Dental Benefits
• Employee and Family Assistance Program
• World-wide accommodation and dining discounts with Marriott brands
• Employee discounts on accommodations, dining,Marina, and Heath & Wellness servicesat our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don’t miss this exciting opportunity to join our Four Points family!