Field service technician

TOMRA; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading provider in sustainable solutions is looking for a Field Service Technician to join their team in Vancouver. The role involves performing maintenance on automated recovery systems, diagnosing technical issues, and ensuring minimal downtime for customers. Candidates should have a technical diploma and strong customer service skills. This full-time position offers competitive salary, various benefits, and a chance to be part of a mission for environmental sustainability.

Benefits

Full benefits package

On-the-job training

Truck and cell phone provided

Bonus vacation and pension fund

Qualifications

• College diploma in a relevant field.
• Technical knowledge of mechanics and electronics will be an asset.
• Ability to manage parts inventory.

Responsibilities

• Perform preventive and corrective maintenance on machines.
• Diagnose equipment breakdowns and ensure fast service.
• Promote and sell related products.

Skills

Organizational skills

Customer service skills

Technical knowledge of automated systems

Education

College diploma in electronics or electromechanics

Job description

Join a large family where collaboration and efficiency are part of everyday life!

At TOMRA Canada, we have a mission: to make our operations more sustainable and environmentally friendly. Every day, we transform the way recyclable materials are collected and recovered.

Are you independent, organized, and enjoy being in the field?
As a Field Service Technician, you will perform preventive and corrective maintenance on our customers' machines, diagnose breakdowns, and ensure fast service to minimize downtime. This is a dynamic role with varied travel and stimulating technical challenges!

If you enjoy troubleshooting, independence and contributing to the performance of committed teams, join us!

What do we offer :

• Salary between 38,86$ and54,36$, based on experience
• Monday to Friday day schedule
• On-the-job training included
• Full range of benefits (bonus vacation, group insurance, pension fund, work clothes and much more)
• Truck and cell phone provided
• Company culture oriented on people and team spirit
• Opportunity to participate in a future-oriented environmental mission!

Job Description

Your role :

Reporting to the Regional Director (western region),the field service technicianinstalls,services, and maintainsTOMRAautomated recovery systems at customer sites. He also promotes and sells certain related products.

• Check the operation of equipment and machines, perform tests, and determine the cause of breakdowns.
• Repair equipment or perform preventive maintenance.
• Ensure that the company is well represented to customers.
• Perform the steps of a service call.

Qualifications

• College diploma in electronics, electromechanics, or equivalent.
• Technical and practical knowledge of mechanics, electronics, electrics, and programming automated systems (considered an asset).
• Ability to maintain parts inventory in a service truck.
• Ability to work with an automated service call management system.
• Organized, autonomous, responsible, and flexible.
• Strong customer service skills and ability to provide a high level of service.

Additional Information

Type of employment: Full time, Permanent

*Any combination of experience and degree will be considered.We welcome resumes from recent graduates.

* The use of the masculine form is for the sole purpose of lightening the posting of the notice. TOMRA Canada is an equal opportunity employer and welcomes applications from women, visible and ethnic minorities, aboriginal peoples and persons with disabilities. Only those candidates selected for further consideration will be contacted.

Job Location