Director of Retail Store Operations & Innovation

Intello Technologies Inc.; Toronto; On-site; CAD 117,000 - 175,000; Full time

Job summary

A leading retail company in Toronto is looking for a Director of Retail Store Operations. The successful candidate will oversee the TELUS and MK retail store network, driving operational excellence and enhancing customer experiences through technology integration. This role requires extensive experience in retail operations, strong leadership skills, and a passion for continuous improvement. Competitive compensation, including a salary range of CAD 117,000-CAD 175,000 and a performance bonus, is offered.

Benefits

Competitive salary and bonus

3 weeks vacation

Flexible benefits plan

Generous pension and share purchase programs

Learning and development opportunities

Qualifications

• 10+ years in retail operations, particularly in senior leadership roles.
• Experience integrating technology like AI into retail operations.
• Strong financial and P&L management background.

Responsibilities

• Lead TELUS and MK retail store network operations.
• Ensure operational excellence through innovative technologies.
• Drive improvements in customer experience via data insights.

Skills

Operational excellence

Data-driven decision making

Financial acumen

Leadership

Cross-functional teamwork

Education

Bachelor's degree in Business, Retail Management, or related field

Job description

A leading retail company in Toronto is looking for a Director of Retail Store Operations. The successful candidate will oversee the TELUS and MK retail store network, driving operational excellence and enhancing customer experiences through technology integration. This role requires extensive experience in retail operations, strong leadership skills, and a passion for continuous improvement. Competitive compensation, including a salary range of CAD 117,000-CAD 175,000 and a performance bonus, is offered.