Director, Account Manager

Fitch Solutions; Toronto; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A leading financial services provider is seeking a Director, Account Manager in Toronto. You will grow the business by fostering relationships with clients, particularly in the fixed income sector. Successful candidates will have over five years of relevant sales experience, a strong educational background in finance or business, and excellent communication skills. The role offers a hybrid work environment and opportunities for professional growth.

Benefits

Hybrid Work Environment

Culture of Learning & Mobility

Healthcare offerings

Supportive Parenting Policies

Paid volunteer days

Qualifications

• 5+ years of sales/business development experience in financial markets.
• Fluent written and spoken English language skills are essential.
• Ability to generate ideas and demonstrate initiative.

Responsibilities

• Responsible for delivering the value proposition through a consultative sale approach.
• Build relationships with Buy-Side institutions to grow revenue.
• Engage in territory and account planning using available data.

Skills

Sales / business development experience

Creative problem-solving skills

Excellent presentation and communication skills

General knowledge of financial services

Education

Bachelor’s degree in Finance, Business, or related field

Job description

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Step into a role on the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets unparalleled opportunities for professional development and visibility in the financial market intelligence space. Joining us means immersing yourself in a dynamic, fast-paced environment, supported by the strong foundation of a leading financial services group. Our diverse portfolio of powerful brands and products showcases our commitment to collaboration and innovation, proving that we are stronger together. With numerous opportunities for growth and a culture that celebrates every success, the Fitch Solutions Commercial Team is where your career can thrive, and you can make a meaningful impact.

Want to learn more about a career on our commercial team? Visit our careers page :

Fitch Solutions is currently seeking a Director, Account Manager based out of our Toronto, Canada office.

Overview

How You will Make an Impact :

• You will be responsible for growing the Fitch Solutions business by delivering our value proposition effectively through a consultative sale approach.
• Build strong relationships with Buy-Side institutions including Pension Funds to grow revenue and identify opportunities for Fitch Solutions that include :
• Credit Research, Investment Recommendations, and Fixed Income Data Services across all Fixed Income asset types, including Investment Grade, High Yield, Structured Finance, and Loans.
• Credit Risk Solutions helping clients better understand and manage risk.
• Industry and Country Macro Research and Data
• Sustainability Across Securities, Entities, and Countries
• Navigating the client renewal process and driving cross-sell and upsell subscription sales including :
• Leading contract negotiations and ensuring favorable terms that align with company goals while maintaining strong client relationships.
• Directing end to end relationship management across the firm to drive engagement of all products through strategic relationship building, and coordinating with Customer Success Managers, Client Services, and Specialists.
• Engage in territory and account planning, including organizational hierarchy and mapping, using available data to develop informed strategies.

You May Be a Good Fit

• General knowledge of financial services and capital markets with a focus on fixed income preferred.
• A Bachelor’s degree, preferably in Finance, Business, or a related field, laying the educational foundation for excellence in financial markets.
• It is essential that you have 5+ years of sales / business development experience, with a track record of growing revenue streams within financial markets.
• Ability to develop an extensive network of contacts across your accounts at the senior executive level, procurement level, and business user level.
• You must be self-motivated and able to generate ideas and demonstrate initiative, tenacity and perseverance, while having excellent time management and organizational skills
• Creative problem-solving skills with the ability to diagnose issues and develop solutions.
• Excellent presentation and communication skills, both oral and written (PowerPoint a plus)
• Fluent written and spoken English language skills are essential.
• Travel: 25% Travel

What Would Make You Stand Out

• Ability to understand client strategy and performance and to build an account plan to align Fitch Solutions products and services within the client organizational hierarchy to optimize adoption and growth.
• Demonstrated history of positive engagements working in teams
• A curious mind and passion for the financial markets

Why Choose Fitch

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning, financial wellness and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellness: Comprehensive healthcare offerings that prioritize a healthy body & mind.
• Supportive Parenting Policies: Family-first policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Dedication to Giving Back: Paid volunteer days and support for community engagement initiatives.