Digital Agency Project Manager - Web Development

Software International; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading digital agency is seeking a Digital Agency Project Manager - Web Development to oversee and coordinate various digital projects. The ideal candidate will have at least 5 years of project management experience, preferably in a digital agency, and a strong technical background. This full-time, permanent role is remote, based in Toronto, requiring effective communication and leadership skills to ensure successful project delivery.

Qualifications

• 5+ years of project management/leadership experience in a digital agency.
• 4 years experience in full software life cycle projects.
• 2 years of external client management experience.
• Strong interpersonal skills including conflict management.
• Excellent written and oral communication skills.

Responsibilities

• Manage and coordinate designated projects.
• Facilitate internal and external project activities.
• Provide support to project team members and external resources.
• Ensure timely project delivery and communication.
• Develop project plans, schedules, and risk mitigation plans.

Skills

Project management experience

Client management

Interpersonal skills

Conflict management

Communication skills

Technical background

Tools

JIRA

Microsoft Project

Job description

Overview

Job Openings Digital Agency Project Manager - Web Development

Software International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US.

We are currently looking for a Digital Agency Project Manager - Web Development for our global web development client.

This is a full time, permanent role.

Type: Permanent full-time

Location: Remote, Toronto, ON, Canada (must be able to work on EST)

Responsibilities

• Reporting to the Manager of Project Management Office, this role is responsible for the management and coordination of designated projects as directed by the business.
• Facilitate all internal and external project activities as necessary to fulfill both short-term and long-term business objectives, with an eye to increasing the value of site offerings.
• Provide project support to project team members, functional managers and the business.
• Provide support to external project resources, including the Design group, Payment Processors, and 3rd party vendors.
• Work with project team members to respond to, and as appropriate, resolve or escalate project risks.
• Ensure/facilitate interdepartmental project communications, both verbally and through electronic means.
• Ensure individual project conformance with overall Program Objectives.
• Ensure on-time delivery of all projects under her/his leadership.
• Work with project team members to ensure that all initiatives have clear success criteria, an execution plan (including resources), and an assessment of the delivery.
• Coordinate resource assignment with PMO and functional managers according to current business priority.
• Set and, as necessary, reset project goals in accordance with approved Change Management practices.
• Communicate timely project status updates to the PMO, management team and clients as appropriate.
• Create or monitor the creation of project assets, including: project definitions through requirements documentation, technical documentation (technical specifications, release/deployment plans, rollback plans, etc.), release scope portals (WIKI pages) for each planned project release, and JIRA support entries as necessary through the project lifecycle.
• Develop project plans, schedules, issue logs and risk mitigation plans; track project tasks including resource assignment, estimation and status.
• Provide leadership for production release activities, including impact/risk assessment, resource allocation/co-ordination, and sponsor/business communication.
• Administer project management tools, including JIRA, Microsoft Project and the Project areas of the Internal WIKI.

Job Requirements

• Minimum of 5+ years of project management/leadership experience in a digital agency required.
• Must have at least 4 years experience in full software life cycle projects.
• Minimum of 2 years of external client management experience is required.
• Prior experience with website billing projects would be considered a strong asset.
• Experience working with off-site project team members is preferred.
• Previous experience as a software developer, systems analyst or business analyst is preferred.
• Project Management experience on large/enterprise applications is required.
• Preference for candidates with a demonstrated technical background in computer science and some practical experience in web programming.
• Experience with Project Management tools such as Microsoft Project (or similar), as well as defect management software is required.
• Strong interpersonal skills (including conflict management) are required.
• Must be able to clearly explain technical issues and constraints to non-technical people in both verbal and written communications.
• Excellent written and oral communication skills, and the ability to speak comfortably to a variety of audiences.