Dealer Success Manager - Long Island/Queens

Lotlinx; Prince Edward Island; Hybrid; CAD 100,000 - 120,000; Full time

Job summary

A leading automotive technology firm is seeking a Dealer Success Manager to build and maintain relationships with dealers, drive adoption of their platforms, and use data to recommend successful inventory strategies. This role requires strong communication, a proven sales background, and experience in the automotive industry. The position offers a competitive base salary of $100,000 plus commission, benefits include medical and a 401k plan.

Benefits

Medical benefits

Dental benefits

Vision benefits

Matching 401k

Qualifications

• 5+ years of sales experience preferred.
• Proven track record of sales success.
• Experience in the automotive industry is required.

Responsibilities

• Foster strong relationships with active dealers through calls and reviews.
• Educate dealers on products and best practices.
• Conduct meetings to ensure optimal platform use.

Skills

Relationship management

Communication skills

Technical savvy

Problem-solving

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Outreach

Job description

Dealer Success Manager - Long Island/Queens

Lotlinx specializes in empowering automobile dealers and manufacturers with data and technology to deliver a market advantage for every vehicle transaction. We are a leading automotive AI and machine learning powered technology company, excelling in digital marketing, risk management, and strategic inventory management.

Job Summary

The Dealer Success Manager supports our dealer base by interfacing with dealers to build relationships, drive adoption of Lotlinx platforms and tools, and use data to recommend inventory strategies for success. They will generate new business and upsell our current customer base. Must be based in/near Long Island or Queens.

Key Responsibilities

• Build and Maintain Relationships: Foster strong, long-term relationships with active dealers through weekly calls, monthly performance reviews, communication and problem solving, providing tailored solutions for dealer success.
• Serve as an Ambassador: Educate dealers on Lotlinx products, company, and best practices including risk inventory, channel marketing and market trends.
• Customer Success Reporting: Conduct regular meetings using data and reports (weekly, quarterly) to ensure optimal use of our platform, and set up strategic campaigns to achieve dealer goals.
• Retention and Churn: Assess and manage risks for each dealer to proactively prevent churn, driving retention and growing revenue.
• Product/Service Updates: Identify and prioritize updates based on dealer feedback, industry trends, market dynamics, and competitor analysis using our tools.
• New Business: Generate sales with new dealerships, increase market penetration, and contribute revenue.
• Current Customer Growth: Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business.

Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of sales experience preferred
• Experience with presentation tools, Salesforce, and Outreach
• Proven track record of sales success
• Experience in the automotive industry is required

What We Are Looking For

• Proven Relationship Management: Proven track record of managing dealer relationships; dealer principles, dealer groups
• Tech-Savvy: Ability to understand, interpret, and present data effectively using a consultative approach.
• Quick Learner: Ability to grasp new concepts quickly, maintain an open mind for change, and proactively solve problems.
• Excellent Communication: Strong communication and presentation skills, with a focus on listening for understanding and influencing outcomes.
• Client Service Excellence: Proven track record of delivering outstanding client service.
• Leadership Engagement: Expertise in interfacing with client contacts at various leadership levels.
• Technical Presentation: Ability to effectively present Lotlinx platform and technology and respond to client requirements and requests with urgency.
• Client Standards Understanding: Capacity to educate and consult with dealers and requirements related to offered products, features, and solutions.
• Internal Communication: Ability to communicate client requirements to internal teams with urgency to ensure alignment.
• High Integrity and Work Ethic: Self-starter with a strong work ethic, high energy levels, and a commitment to integrity.

Pay: $100,000 base salary + generous commission structure.

Benefits: Medical, Dental, Vision, Matching 401k.

Lotlinx is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lotlinx is not currently able to offer sponsorship for employment visa status.

Lotlinx is headquartered in Peterborough, NH and has locations in Holmdel NJ, Manitoba, Ontario and British Columbia, Canada in addition to a large team spanning from the US to Canada.