Customer Service Representative - Distribution

The Brick; Dartmouth; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading retail company in Dartmouth is seeking enthusiastic individuals for a temporary customer service role. The position offers the opportunity to provide outstanding assistance while working within a dynamic team. Ideal candidates will have a high school diploma and strong communication skills. A flexible and comprehensive benefits package is included, making this a great opportunity for those seeking career growth.

Benefits

Health and Dental benefits

Competitive remuneration

Career progression potential

Employee discounts

Qualifications

• Previous experience in a warehouse environment is an asset.
• Ability to provide exceptional customer service in a fast-paced environment.
• Flexibility to work a variety of shifts, including evenings and weekends.

Responsibilities

• Answer incoming calls and assist customers with outstanding service.
• Generate reports and identify discrepancies in data.
• Prepare operating reports and provide administrative support.

Skills

Customer service

Communication skills

Attention to detail

Team player

Education

High school diploma or equivalent

Job description

Is this job for you?

Do you believe in putting the customer first?

Do you love to solve problems and create solutions?

The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous distribution Centre!

Location & Commitments

Temporary Contract up to 13 months

Responsibilities

• Answer incoming calls and assist both internal and external customers with outstanding customer service
• Generate reports and identify discrepancies in data
• Create service work orders
• Prepare operating reports and provide administrative support for various departments including Distribution Centre management
• Assist in the training of new associates
• Data entry and general office duties

Qualifications

• High school diploma or equivalent
• Previous experience in a warehouse environment is an asset
• Excellent written and verbal communication skills
• Ability to provide exceptional customer service in a fast paced environment
• Punctuality and dependability is a must
• Team player with a positive attitude
• Attention to detail
• Flexibility to work a variety of shifts, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]