Customer Service Representative

Vancouver Handyman Services; Burnaby; On-site; CAD 30,000 - 60,000; Full time

Job summary

Vancouver Handyman Services is seeking a full-time Customer Service Representative to support our growing business. The ideal candidate should have an upbeat attitude, strong communication skills, and be able to manage multiple tasks in a high-stress environment. Competitive pay starts at $16/hour along with excellent training and support in a friendly office atmosphere.

Benefits

Competitive pay with bonuses

Excellent training and support

Business casual work environment

Qualifications

• Strong telephone and written communication skills.
• Outgoing personality and enjoys working with people.
• Confident with typical office equipment.

Responsibilities

• Dedication to excellent customer service.
• Manage scheduling, customer support, and job tracking.
• Handle projects to completion.

Skills

Communication

Customer Service

Multi-tasking

Tools

Microsoft Office

Job description

Handyman Connection of is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business.

We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!

What You Will Receive

• Earn competitive pay depending on your skills, experience and availability - $16.00/hour as a starting pay
• Work during traditional business hours
• Professional small office with a friendly touch
• Excellent training and support
• Business casual attire atmosphere
  
  
  

Responsibilities

• Dedication to excellent customer service
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Experience handling projects to completion
• Ability to multi-task in a high stress environment
  
  
  

Qualifications

• Strong telephone and written communication skills.
• Outgoing personality; enjoys working with people
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
• (1+) years experience working in a Call Center or Customer Service Role preferred
• Knowledge of home repair and light remodeling a plus
  
  
  

* Competitive wages with benefits and incentive plan available to qualified applicant. (16 - 20 /hr. + bonus on Sales / commission)

• Applicants with general knowledge of building materials and trades are highly encouraged to apply.
  
  
  

Please visit our website for more information: www.handymanconnection.com

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of !

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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