Customer Experience Representative

Sani Marc Inc; Vancouver; On-site; CAD 47,000 - 53,000; Full time

Job summary

A growing customer service company in Vancouver is seeking a Customer Experience Representative to take ownership of responsibilities and deliver exceptional service. The ideal candidate will have a high school diploma and a passion for customer service. Strong communication skills and the ability to work both independently and as part of a team are essential. This role offers competitive pay and values employee well-being through various initiatives.

Benefits

Reimbursement of registration fees for physical activities

Qualifications

• Passion for customer service.
• Ability to upsell and cross-sell.
• Capacity to work independently and/or as part of a team.

Responsibilities

• Take ownership of responsibilities.
• Manage inventory and conduct annual inventory.
• Adapt to various tasks with urgency and courtesy.

Skills

Customer service

Strong communication

Teamwork

Education

High school diploma

Tools

MS Office

Job description

Customer Experience Representative

Job - Permanent Full-time - Agent/Clerk - Customer service

Branch office: Vancouver -Vancouver British Columbia V5L 2G1

As soon as possibleSchedule: Monday to Friday (Day)

Salary: $47 000 - $53 000

Description:

Working at Sani Marc means:

• Taking ownership and accountability for your responsibilities; you are entrusted to take the proper steps to accomplish your duties;
• Being a self-starter, tenacious along with a positive attitude and effective communication skills.
• You are customer-focused and are relentless in that pursuit;
• Being a strong believer in teamwork, highly dependable and solutions oriented. You have great interpersonal skills and are happy when those around you to succeed.

Responsibilities:

To perform well, you must have:

• A high school diploma;
• A passion for customer service;
• Strong communication skills with the ability to upsell/ cross-sell;
• Capacity to work independently and/ or as part of a team;
• General knowledge of MS Office;
• Effective organization skills;
• Adaptability, responsibility and flexibility;
• Manage the inventory and carry out the annual inventory
• Able to lift 50 pounds
  
• A sense of ‘urgency’ combined with courtesy and open-mindedness.

Requirements:

Why work for Sani Marc?

• We are a rapidly growing company that focuses on well-being at work and developing our internal resources;
• We take the health of our employees to heart. We reimburse a portion of registration fees for physical activities.