Customer Data & API Solutions Analyst

Midland Transport; Dieppe; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading transportation company in Dieppe is seeking a Customer Applications Analyst. This role involves modernizing processes, understanding customer needs, and providing support for data exchange technologies. Candidates should have a background in Information Technology or related fields, be bilingual in English and French, and possess strong analytical and interpersonal skills. Competitive benefits include flexible health plans and growth opportunities.

Benefits

Flexible health, drug, dental and vision plan

RRSP matching program

Employee & Family Assistance Programs

Health & Wellness reimbursements

3 weeks' paid vacation

Maternity leave top-up program

Growth and progression opportunities

Qualifications

• Post-Secondary education with concentration in Information Technology, B2B Technical Support or Business Administration.
• Organized, analytical, and business savvy.
• Thrive in independent and collaborative environments.

Responsibilities

• Modernizing processes using EDI, API, and file transfers.
• Understand customer requirements to deliver suitable solutions.
• Provide continuous customer support via phone or email.

Skills

Bilingual (English/French)

Analytical skills

Interpersonal skills

Process oriented

Curiosity

Organizational skills

Technical support

Education

Post-Secondary education in Information Technology or related field

Job description

A leading transportation company in Dieppe is seeking a Customer Applications Analyst. This role involves modernizing processes, understanding customer needs, and providing support for data exchange technologies. Candidates should have a background in Information Technology or related fields, be bilingual in English and French, and possess strong analytical and interpersonal skills. Competitive benefits include flexible health plans and growth opportunities.