Concierge Guard

Identigate Security Services Inc.; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A professional security services provider is looking for a Concierge Guard in Hamilton, ON. This full-time on-site position requires exceptional customer service and front desk management skills. The ideal candidate will be responsible for monitoring building access, assisting residents and visitors, and ensuring the safety of the premises. Experience in concierge services or the security industry is an advantage. Flexibility in shifts is required. Join a dedicated team committed to client satisfaction.

Qualifications

• Strong customer service, communication, and interpersonal skills.
• Experience in concierge services, reservations management, and receptionist duties.
• Professional, reliable, and able to work flexible shifts.

Responsibilities

• Provide exceptional customer service to residents and visitors.
• Manage front desk operations and handle reservations.
• Monitor building access and ensure the safety of the premises.

Skills

Customer service skills

Communication skills

Interpersonal skills

Attention to detail

Problem-solving capabilities

Job description

Company Description

Identigate Security Services Inc., based in the Greater Toronto Area, provides professional security guard services and a range of security solutions. We specialize in delivering best-in-class services to high-rise commercial, office, and residential properties, as well as major corporate facilities and headquarters. Our team of highly trained professionals is dedicated to ensuring safety and security. Identigate takes pride in its commitment to excellence and client satisfaction.

Role Description

This is a full-time on-site role for a Concierge Guard located in Hamilton, ON. The Concierge Guard will be responsible for providing exceptional customer service, managing front desk operations, handling reservations, and performing receptionist duties. The role includes monitoring building access, assisting residents and visitors, and responding to inquiries in a professional and courteous manner. Ensuring the safety and security of the premises will be a key focus of this role.

Qualifications

• Strong customer service, communication, and interpersonal skills
• Experience in concierge services, reservations management, and receptionist duties
• Ability to handle a wide range of customer needs and ensure a positive experience
• Attention to detail, proactivity, and problem-solving capabilities
• Knowledge of security protocols and procedures is an asset
• Must be professional, reliable, and able to work flexible shifts
• Experience in the hospitality or security industry is an advantage