Community Health Worker – Consumption Treatment Services (CTS)

Canadian Association of Community Health Centres; Toronto; On-site; CAD 57,000 - 68,000; Full time

Job summary

A community health organization in Toronto is seeking a Community Health Worker for Consumption Treatment Services. The role involves supporting clients with drug consumption, managing overdose events, and providing harm reduction education. Ideal candidates possess strong communication skills and experience in overdose response. This is a full-time position offering a competitive salary and benefits including health coverage and pension plan.

Benefits

Health benefits

Healthcare of Ontario Pension Plan (HOOPP)

Qualifications

• Experience with overdose response and training in Naloxone administration.
• Physical ability to provide support in overdose situations.
• Experience providing peer-to-peer support.

Responsibilities

• Support service users to administer their own drugs.
• Assess and manage overdose events, providing prevention education.
• De-escalate conflicts among participants.

Skills

Overdose response

Communication skills

Knowledge of harm reduction

Crisis de-escalation

Computer technology proficiency

Education

Post-secondary education from a recognized institution

Job description

Overview

Position : Community Health Worker – Consumption Treatment Services (CTS)

Organization : South Riverdale Community Health Centre (East Toronto, ON)

Location : South Riverdale Community Health Centre, Toronto, ON

Application Deadline : Thursday, October 2, 2025 at 12:00 p.m. (noon)

Position Details

Full time & part time (0.5 FTE), regular positions

Salary range : $57,652 - $67,826 (Full-Time Equivalent)

Includes health benefits and HOOPP

Casual, regular position

Hourly rate : $31.68 - $37.27

Includes HOOPP (Healthcare of Ontario Pension Plan)

South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social well-being. We do so by meaningfully engaging our clients and communities, ensuring equitable access to primary health care and delivering quality care through a range of evidence informed programs, services and approaches. As a leader in community health, our locally and internationally recognized community services include cutting-edge primary health services, health promotion, harm reduction, environmental health, community food centre and population-based community programs for marginalized peoples. We value health equity and inclusion and respect in our work and in the delivery of our services.

Responsibilities

• Supports service users to administer their own drugs; assesses service user knowledge of safe drug consumption processes and works with service user to achieve the best possible outcomes.
• Assesses, responds to and manages overdose events; provides overdose prevention education and support.
• De-escalates conflict with or among participants, according to established protocols.
• Provides harm reduction materials and information to service users and ensures safe disposal of used equipment in accordance with established protocols.
• Seeks out opportunities to provide supportive counseling, education and referrals to health and social services.
• Assists with day-to-day CTS coverage, collaborative program planning and knowledge transfer activities.
• Works on community engagement and capacity building through outreach, community clean-ups and organizing and facilitating workshops.
• Maintains a hygienic, organized, comfortable and respectful environment.
• Assists with stocking, organization and inventory of supplies.
• Works collaboratively with other team members, participates in interdisciplinary case conferences and team meetings and collegially shares knowledge of drug using community with other staff.
• Helps to ensure operations of the CTS comply with all exemption requirements and guidelines, as well as all SRCHC policies and procedures.
• Attends mandatory training as applicable.
• Collaborates within own team and other teams across the organization to identify and provide health education to target groups.
• All other duties as required.

Qualifications

• Post-secondary education from a recognized university or college.
• Proven experience with overdose response and training in / experience with oxygen and Naloxone administration.
• Physical ability to provide support in an overdose situation.
• Experience and knowledge of drug use, specifically injection drug use.
• Work experience with a harm reduction program and knowledge of harm reduction principles and strategies.
• Outreach experience and experience facilitating groups and / or workshops.
• Experience providing peer-to-peer support.
• Demonstrated ability to de-escalate crisis situations and other conflict.
• Confidence in asserting oneself and maintaining strong boundaries.
• Knowledge of community services and resources; strong advocacy skills.
• Proficiency in the use of computer technology and various software applications.
• Strong communication skills; able to actively and accurately listen.
• Demonstrated respect for diversity, equity, anti-racism and accessibility with the ability to work collaboratively and positively with others.
• Demonstrated display of sensitivity to others.
• Open, non-judgmental and willing to learn.
• Lived experience as or working with people who reflect our priority client population is considered an asset.
• Respects and values the diversity of communities and individuals.
• Police clearance documentation will be required for employment.
• Proof of double COVID-19 vaccination status will be required for employment.

Application Instructions

Please mail in your cover letter and resume in confidence to: The Hiring Committee – CHW – CTS, South Riverdale Community Health Centre, 955 Queen Street East, Toronto, ON M4M 3P3

Or by email to : [e-mail]

For full position details and application instructions, please refer to our website at: https://www.srchc.ca/jobs/community-health-worker-consumption-treatment-services-cts-8/