Client Solutions Senior Analyst

Kepler Group; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading marketing firm in Toronto seeks a Client Solutions Senior Analyst to enhance client communications and oversee campaign execution. Candidates should possess 1-3+ years of experience in digital advertising and showcase exceptional analytical and communication skills. This role offers growth opportunities, healthcare benefits, and unlimited PTO, perfectly suited for those looking to thrive in a collaborative environment.

Benefits

Healthcare/Dental/Vision

Unlimited PTO

Group RRSP Contributions

$75/mo Wellness Stipend

$2,000/yr Annual Tuition Stipend

Parental Leave – 16 weeks primary caregiver

Qualifications

• 1-3+ years of experience in digital advertising account management or brand management.
• Ability to apply innovative thinking to solve complex marketing challenges.
• Excellent listening, presentation, and communication skills.

Responsibilities

• Lead client communications and oversee project management.
• Design and execute programs delivering breakthrough results.
• Mentor Client Solutions Analysts.

Skills

Digital advertising account management

Analytical skills

Communication skills

Client relations

Time management

Education

Bachelor’s degree in relevant major

Tools

MS Excel

Job description

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

Company Values

• We’re transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
• We’re growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
• We’re fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.

THE TEAM

The Client Solutions team owns our client relationships, leading communication of Kepler’s strategic guidance and ensuring that internal teams meet and exceed clients' goals. They’re home to ad operations, campaign project management, and overarching client planning.

THE ROLE

As a Client Solutions Senior Analyst you’ll help lead client communications, oversee campaign execution and project management, and lead many aspects of program management and innovation. You’ll succeed as a CSSA if you’re a natural leader, have exceptional communication and organizational skills, and are a creative problem solver with an instinct to use data.

What You Will Do:

• Refine your expertise in leveraging digital media channels for maximum impact – including social (Facebook, Twitter), video everywhere (Advanced TV: YouTube, Hulu, TV Networks, FireTV, Roku, etc), search (SEM/PPC: Google, Bing, etc), and programmatic media via DSPs (audio, display/native, Digital Out of Home/DOOH, etc).
• Act as one of the day-to-day contacts for assigned clients and vendors; track, elevate and solve client issues.
• Partner with clients to understand their business goals, marketing objectives, and competitive constraints.
• Work closely with your Client Solutions Manager and other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results.
• Mentor one or more Client Solutions Analysts.
• Execute and monitor all aspects of campaign setup; measure performance using sophisticated data analysis.
• Contribute to weekly, monthly, and annual client insights and strategy reports; contribute to all aspects of ongoing program analysis.

Desired Skills and Experience:

• 1-3+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management.
• Experience with marketing campaign design, campaign management, and analysis.
• Ability to apply innovative thinking to solve complex client marketing challenges.
• Strong analytical skills; must be comfortable with MS Excel, data analysis, and internet technologies.
• Strong ability to create, build and leverage relationships.
• Ability to lead day-to-day client relations, and work with management and multifunctional teams to respond to client needs.
• Excellent listening, presentation, and written and verbal communication skills.
• Effective time management skills; ability to prioritize and meet deadlines.
• Ability to contribute to fast‑paced, entrepreneurial, team‑based environment.
• Bachelor’s degree with relevant major preferred.

Total Compensation:

• Healthcare/Dental/Vision
• Unlimited PTO
• Group RRSP Contributions
• $75/mo Wellness Stipend
• $2,000/yr Annual Tuition Stipend
• Parental Leave – 16 week primary caregiver / 6 week secondary caregiver leave
• Annual Work From Anywhere 4 weeks per year

Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply; you just might be a great candidate for this role or others.

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