Client Project Coordinator

Bonham/Wills & Associates; Remote; CAD 50,000 - 70,000; Full time

Job summary

A boutique marketing agency in Toronto is seeking a Client Project Coordinator to manage timelines and communications across projects. This role requires 1–3 years of experience in project coordination within an agency and emphasizes strong organizational and communication skills. The ideal candidate will thrive in a fast-paced environment and is passionate about client success. Compensation is competitive based on experience, with potential bonuses based on performance metrics.

Benefits

Commission and performance-based incentives

Opportunity for career growth

Flexible work environment

Qualifications

• 1–3 years in project coordination or client services within an agency or consulting environment.
• Familiarity with project management tools is essential.
• Strong written and verbal communication skills are required.

Responsibilities

• Lead client onboarding by gathering necessary documents.
• Create and maintain project plans in Asana.
• Prepare status reports for client check-ins.

Skills

Project coordination

Client services

Communication

Organizational skills

Proactive problem solving

Tools

Asana

Google Workspace

CRM systems

Job description

About Bonham Wills & Associates

Bonham Wills & Associates (BWA) is a boutique sports and sponsorship marketing agency that partners with leading organizations across sports, entertainment, and culture.

We specialize in sponsorship strategy, valuation, and brand partnership development - helping rights-holders and brands unlock measurable value from their partnerships.

Our clients include professional sports properties, collegiate organizations, and global consumer brands that expect precision, creativity, and seamless execution.

We’re growing quickly and looking for a Client Project Coordinator who can connect people, process, and performance across multiple projects at once.

Role Overview

As Client Project Coordinator, you’ll serve as the organizational engine behind our client engagements - managing timelines, deliverables, and communications across teams.

You’ll translate vision into structure: helping our leadership, strategy, and sales teams stay aligned while ensuring every client interaction feels professional, proactive, and effortless. You will work with teams to complete client reporting documents and be the glue that keeps things together.

This is an ideal role for someone with 1–3 years’ experience in an agency, consulting, or fast-paced professional services environment who thrives on clarity, organization, and client success.

Key Responsibilities

Client & Project Management

• Lead client onboard - gathering brand assets, invoicing details, and ensuring all documents and forms are completed accurately.
• Create and maintain project plans in Asana (tasks, subtasks, dependencies, timelines).
• Oversee team and client file management to ensure all deliverables, reference materials, and working documents are properly organized.
• Track project progress, flag bottlenecks, and coordinate with internal teams to keep deliverables on schedule and within scope.
• Prepare status reports, summaries, and agendas for client check-ins or internal reviews.

Cross-Functional Collaboration

• Act as a central communication hub between sales, operations, creative, and finance.
• Support the sales team through research, lead preparation, CRM updates (Pipedrive), and material development.
• Assist with valuation and reporting deliverables, ensuring data accuracy and formatting alignment with client expectations.
• Collaborate with leadership to continuously improve internal SOPs, workflows, and project templates.

Client Success & Quality Assurance

• Monitor client satisfaction through proactive communication and follow-up.
• Ensure BWA’s quality standards and brand guidelines are consistently applied across deliverables.
• Maintain meticulous records of correspondence, approvals, and scope changes.

Operational Support

• Contribute to process improvement initiatives - identifying opportunities for automation, better visibility, or faster reporting.
• Support branding and marketing projects when needed - assisting with presentations, case studies, or internal collateral.

What You’ll Bring

Experience & Technical Skills

• 1–3 years in project coordination, account management, or client services within an agency, consultancy, or marketing environment.
• Familiarity with project management tools (Asana preferred).
• Working proficiency with Google Workspace (Docs, Sheets, Slides, Drive) and Slack.
• Bonus: experience with CRM systems (Apollo.io, Pipedrive, or similar) and reporting dashboards.
• Strong written and verbal communication - clear, professional, and client‑ready.
• Proven ability to manage multiple concurrent projects and deadlines.

Personality & Mindset

• Highly organized and detail‑oriented, with a passion for efficiency.
• Comfortable operating in a fast‑paced, remote‑first environment with shifting priorities.
• Proactive problem solver who anticipates needs before being asked.
• Confident communicator - equally comfortable taking direction or taking initiative.
• Team‑minded: you take pride in contributing to the collective output and culture.
• Can‑do attitude a must.

What Success Looks Like

• Clients consistently describe their experience as “organized,” “clear,” and “well‑managed.”
• Internal teams feel supported and informed - with fewer missed steps and faster turnaround.
• Projects move from sale to delivery without confusion or delay.
• You identify and implement process improvements that make BWA more efficient and scalable.

Compensation & Structure

• Role Type: Full Time
• Location: Remote
• Base: Competitive and commensurate with experience (TBD).
• Bonus: Commission and performance‑based incentives tied to client success metrics and overall delivery excellence.
• Contract Type: Independent Contractor arrangement with potential path to full‑time or leadership role. Term 1 Year w/ Option to Extend.

Career Growth at BWA

This role provides a front‑row seat to the business of sports, events marketing and sponsorship valuation. High performers will gain direct exposure to senior leadership, client strategy, and business development - building a foundation to grow into Account Management, Project Lead, or Operations roles as the company scales.

How to Apply

Submit your resume and cover letter to [e-mail], only successful candidates will be contacted, no other forms of communication will be considered.