Client Care Representative Auto Insurance Trainee

Hub International Insurance; Prince George; On-site; CAD 40,000 - 45,000; Full time

Job summary

A leading North American insurance brokerage is seeking an Auto Associate to drive sales and deliver exceptional customer experiences. This role is perfect for energetic go-getters who thrive in fast-paced environments. The expected salary range is $40,000 to $45,000, and no prior experience is required as full training will be provided.

Benefits

Paid day off for your birthday

Paid day off for volunteering

Comprehensive benefits package

Room for growth within the organization

Qualifications

• A self-starter mentality with a strong drive to exceed performance and sales goals.
• Confident, outgoing personality and a customer-first approach.
• Detail-oriented and organized—someone who can multitask under pressure.

Responsibilities

• Build and maintain strong relationships with clients and dealership partners.
• Actively promote and sell ICBC and private insurance products.
• Process various auto insurance transactions including renewals and cancellations.

Skills

Self-starter mentality with a drive to exceed performance

Confident and outgoing personality

Detail-oriented and organized

Reliable and accountable

Ability to multitask under pressure

Thrives in collaborative high-energy environment

Education

High school diploma or equivalent

Level 1 Insurance License (asset)

Job description

Overview

Hi were HUB! We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us youre at the center of a vast network of risk insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy so youre ready for tomorrow.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential.

No prior experience necessary to join our team. We offer complete training and the opportunity to obtain your level 1 general insurance license within 30 days of employment.

Role: Auto Associate

As an Auto Associate youll play a key role in driving business success. Youll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What Youll Bring to Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—youre someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions including renewals, new plates, transfers, cancellations, debt payments and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks and restocking inventory
• Support Connect by HUB Centers as needed through inbound and outbound call volume assistance, transactions and client servicing

Salary Expectations

The expected salary range for this position is $40,000.00 to $45,000.00 and will be impacted by factors such as the successful candidate's skills, experience and location, as well as the specific position, business line, scope and level. HUB International offers comprehensive benefit and total compensation packages which may include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions for some positions. If you believe your qualifications surpass the minimum requirements for this role, we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB

• Do you enjoy making friends? We love making friends and work with a team of amazing people who get along and thrive together.
• We work hard and play hard—get ready for our Staff Holiday Parties.
• Paid day off for your birthday to celebrate you.
• Paid day off for volunteering in your community—HUB is active in communities.
• Room to grow within the organization
• Perks, benefits, RRSP matching and competitive compensation

Your Future with HUB

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company offering significant opportunity for advancement. We provide HUB Ready training for new employees and support licensing, industry designations, management & leadership development, and other related courses or programs.

What makes us different

Our Vision: To be everywhere risk exists today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values: Entrepreneurship, Integrity, Teamwork, Accountability, Service.

If you value what we value and like the perks along the way, apply today.

The employment offer is contingent upon successful completion of a background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team. If you require accommodations during the hiring process, please reach out to request this. Only candidates selected for an interview will be contacted.

Additional

Department: Sales | Employment Type: Full-Time | Experience: Less than 1 year

Required Travel: No Travel Required

Note: This description reflects the general responsibilities and requirements of the role. It is not an exhaustive list of duties. We may adjust responsibilities with or without notice to reflect business needs.