Client Advisor- EN

RBC; Trois-Rivières; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading bank in Trois-Rivières is seeking a part-time Account Manager/Banking Advisor to engage with clients, deliver exceptional service, and identify solutions. Success in this role requires a client-first mindset, excellent communication skills, and digital literacy. Join a dynamic team that values collaboration and career development.

Benefits

Comprehensive Total Rewards Program

World-class training program

Career development opportunities

Qualifications

• Demonstrated passion for putting clients first in a target-driven environment.
• Eagerness to learn and determination to succeed.
• Digital literacy across a broad range of devices.

Responsibilities

• Engage with clients to deliver outstanding service experience.
• Identify sales and referral opportunities.
• Manage risks by adhering to compliance routines.

Skills

Client-first approach

Excellent communication skills

Digital literacy

Self-motivation

Emotional intelligence

Job description

Overview

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

Responsibilities

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What you need to succeed

Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Details

• Address: 300 RUE BARKOFF:TROIS-RIVIÈRES
• City: Trois-Rivières
• Country: Canada
• Work hours/week: 25
• Employment Type: Part time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-06-19
• Application Deadline: 2025-12-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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