Channel Partnerships: Client Success Specialist (Remote)

Maple; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A fast-growing health tech company in Toronto seeks a Client Success Associate to manage relationships with channel partners. This role involves ensuring smooth program execution, resolving issues, and coordinating with internal teams. The ideal candidate has over 3 years of experience in client success, excellent communication skills, and is comfortable managing multiple partners. Located in a hybrid work model, this position offers competitive benefits and growth opportunities.

Benefits

Health and dental insurance

Retirement savings plan

Professional development budget

Paid health days

Virtual healthcare access

Qualifications

• 3+ years of experience in client success or related client-facing roles.
• Exceptional communication and interpersonal skills.
• Experience managing a portfolio in a complex environment.

Responsibilities

• Manage a portfolio of channel partners and ensure smooth program execution.
• Coordinate with internal teams to resolve issues and deliver strong partner experiences.
• Monitor program performance and identify opportunities for improvement.

Skills

Communication skills

Problem-solving

Client management

Organizational skills

Tools

Salesforce

Spreadsheets

Job description

A fast-growing health tech company in Toronto seeks a Client Success Associate to manage relationships with channel partners. This role involves ensuring smooth program execution, resolving issues, and coordinating with internal teams. The ideal candidate has over 3 years of experience in client success, excellent communication skills, and is comfortable managing multiple partners. Located in a hybrid work model, this position offers competitive benefits and growth opportunities.