Catering Sales Manager

Concord Hospitality Enterprises; Ottawa; On-site; CAD 52,000 - 65,000; Full time

Job summary

A leading hospitality firm in Ottawa is seeking an experienced Catering & Sales Manager. This role involves selling and managing social and corporate catering events, ensuring guest satisfaction, and maximizing revenue. Candidates should have a minimum of 2 years’ experience in similar roles, strong communication skills, and a commitment to exceptional service. The company offers competitive wages and comprehensive benefits, promoting a supportive work culture.

Benefits

Medical, dental, vision, life, and disability insurance

Discounted hotel stays

Training, development, and career advancement opportunities

Performance-based bonus eligibility

Qualifications

• Proactive and results-driven individual with strong communication skills.
• Ability to thrive in a fast-paced environment and manage multiple events.
• Guest-focused with a commitment to delivering outstanding service.

Responsibilities

• Sell and manage catering events, guest rooms, and banquet services.
• Negotiate contracts and coordinate room setups for events.
• Collaborate with hotel departments for event execution.
• Generate new business through solicitation and networking.
• Lead pre-event, on-site, and post-event communications.

Skills

Sales and event management

Negotiation skills

Organizational skills

Communication skills

Guest service orientation

Education

Minimum 2 years’ experience in catering sales or equivalent

Job description

Description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends is required.

Key Responsibilities:

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications:

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Why Join Concord?

We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace.

Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for ALL. Lead with integrity, transparency, respect, and professionalism. Care for your team, and their families. We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Salary Range: $52,000 to $65,000 CAD per year.

Source: Concord Hospitality