This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees, and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.
Major Responsibilities:
- Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
- Handle all customer questions or comments confidently with a passion for food.
- Process customer purchases using Farm Boy Service Standards, collect accurate tenders, and bag purchased items.
- May be required to handle or sell alcohol.
- Learn product codes and apply them accurately when processing customer orders.
- Balance all tenders received.
- Answer and direct incoming phone calls as necessary.
- Maintain cleanliness and safety of work, storage, and store front areas, including cart retrieval.
- Comply with all corporate policies, especially regarding Health and Safety, Food Safety, and equipment use.
- Perform other related duties as required periodically.
Qualifications:
- Superior customer service, organizational, and interpersonal skills.
- If handling alcohol, must be at least 18 years old and have completed Smart Serve or be willing to complete it.
- Experience in retail or equivalent education and experience is an asset.
- Strong mathematical skills with high accuracy and attention to detail.
- Ability to work independently with high standards for quality and cleanliness.
- Effective communication skills, both written and oral, in a team environment.
- Flexible schedule including weekends, evenings, and holidays.
- Fluency in English; French is an asset.
Work & Sensory Environment:
- Stand for long periods during shifts.
- Perform repetitive and precise hand/finger movements.
- Lift, carry, or handle heavy objects.
- Exposure to temperature changes and extreme temperatures when collecting carts.
Additional Information:
Accommodation available upon request for applicants and employees with disabilities.
Remote Work: Employment Type: Part-time
Key Skills:
Active Directory, Logistics Distribution, Bilingual, Import, Administration Support, Jboss
Experience:
Years
Vacancy:
1