Case Worker

Island Health; Courtenay; On-site; CAD 50,000 - 70,000; Full time

Job summary

A healthcare provider in Courtenay is seeking a Case Worker to deliver primary therapeutic and mental health support services to clients. The ideal candidate will have a baccalaureate degree in a mental health-related discipline and two years of relevant experience. Strong communication skills and the ability to work effectively within a multidisciplinary team are essential. This role emphasizes continuous quality and safety improvements in patient care.

Qualifications

• Two years of recent related experience or equivalent combination of education.
• Requires a clinical understanding of serious psychiatric disorders.
• Ability to effectively communicate both verbally and in writing.

Responsibilities

• Provide primary therapeutic and case management services to clients.
• Work as part of a multidisciplinary team.
• Continuously improve quality and safety in patient care.

Skills

Clinical understanding of affective disorders

Ability to work in an outreach case management modality

Ability to work effectively as part of a multi-disciplinary team

Ability to deal effectively with a wide range of community contacts

Organizational skills

Communication skills

Possession of a valid Driver's License

Education

Baccalaureate degree in a mental health-related discipline

Eligibility for licensing or registration in a professional association

Job description

Overview

In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the administrative direction of the Coordinator, and a part of the therapeutic team under the Clinical Director, the Case Worker is responsible for providing primary therapeutic, case management and mental health support services for assigned clients, whether they are in hospital, residential or other community settings. Such services are provided where and as required, in accordance with care plans agreed to by the multidisciplinary clinical team, the individual and family.

Qualifications

Education, Training And Experience: Requires baccalaureate degree in a mental health-related discipline, and eligibility for licensing or registration in a professional association related to mental health care, plus two years of recent related experience, or an equivalent combination of education, training and experience.

Skills And Abilities

• Clinical understanding of affective disorders, schizophrenia and other serious psychiatric disorders and their treatment, using a comprehensive biopsychosocial model of care.
• Ability to work in an outreach case management modality.
• Ability to work effectively as part of a multi-disciplinary team.
• Ability to deal effectively with a wide range of community and facility contacts, including patients/clients, families, VIHA Staff, physicians, psychiatrists, community and public agencies.
• Ability to organize work effectively, establish and carry out priorities to meet critical deadlines.
• Ability to communicate effectively, both verbally and in writing.
• Possession of a valid Driver's License.

Link to full job description: https://jd.viha.ca/JD4462.pdf