Case Coordinator

Winnipeg Regional Health Authority (WRHA); Steinbach; On-site; CAD 60,000 - 80,000; Full time

Job summary

A regional health authority in Manitoba seeks a Case Coordinator to provide a client-driven process assessing health and human service needs. The role requires independence within a multidisciplinary team and strong communication skills. Candidates must have relevant experience and a degree in a health-related field. This position operates in a culturally diverse community and offers a fulfilling career in health care.

Qualifications

• Minimum of two years current related experience.
• Recent relevant experience in case management.
• Active license and registration to practice as required by professional association.
• Proficiency in both official languages is essential for target and designated bilingual positions.

Responsibilities

• Provide a collaborative, client-driven process to assess and evaluate services needed by clients.
• Ensure service delivery aligns with organizational mission and values.
• Operate independently within a multidisciplinary team and prioritize work accordingly.

Skills

Knowledge of Home Care systems and programs

Effective oral and written communication skills

Problem-solving skills

Organizational skills

Ability to work independently and as part of a team

Education

Graduate of an accredited post-secondary education program (B.N. or Social Sciences B.S.W., OT, PT)

Tools

Microsoft Office Applications

Electronic charting systems

Job description

Overview

Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives. Partnering with our communities, we provide safe, accessible and sustainable people-centered health care. We are proud to work in collaboration with all our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants from all over the world. Be part of the Southern Health-Santé Sud team, who is rooted in what matters most. Join a region that offers a lifestyle like no other – a safe, peaceful, beautiful, fulfilling life for you and your family.

Position Overview

Reporting to the Manager Health Services, the Case Coordinator will operate with a high degree of independence as a member of the multidisciplinary team. The incumbent is responsible for providing a collaborative, client-driven process that assesses plans, implements, coordinates, monitors and evaluates the options and services required to meet the client’s health and human service needs through the effective and efficient use of resources within Home Care, Southern Health-Santé Sud and the community. The incumbent exercises the appropriate level of initiative and independent judgment in determining work priorities, work methods to be employed and action to be taken on unusual matters. The position functions in a manner that is consistent with the mission, vision and values; and the policies of Southern Health-Santé Sud.

Responsibilities

The Case Coordinator will:

• Provide a collaborative, client-driven process to assess, plan, implement, coordinate, monitor and evaluate services needed by clients to meet health and human service needs.
• Operate with independence within the multidisciplinary team and prioritize work accordingly.
• Ensure service delivery aligns with SHSS mission, vision, values and policies.

Experience

• Minimum of two (2) years current related experience.
• Recent relevant experience in case management.

Education (Degree/Diploma/Certificate)

• Graduate of an accredited post-secondary education program (B.N. or Social Sciences B.S.W., OT, PT) OR Registered Nurse with relevant experience in Medicine, Community, or Long-Term Care will be considered.

Certification/Licensure/Registration

• Active license and registration to practice as required by professional association.
• Gerontological Nurse Certification (C) an asset.

Qualifications And Skills

• Knowledge of Home Care systems and programs.
• Knowledge with Electronic Home Care Record and assessment tool e.g. inter RAI-HC.
• Knowledge of relevant legislation and standards.
• Proficiency in Microsoft Office Applications and working knowledge of computerized applications and electronic charting systems.
• Demonstrated effective oral and written communication skills.
• Demonstrated effective decision making and problem-solving skills.
• Demonstrated organizational and time management skills.
• Demonstrated ability to build and maintain professional working relationships within the region and with outside vendors and agencies.
• Ability to work independently and as part of a team.
• Respect and promotion of a culturally diverse population.
• Proficiency in both official languages is essential for target and designated bilingual positions.
• Respect for confidentiality in paper, electronic formats and other mediums.
• Good work and attendance record.
• Immunization as a condition of employment in accordance with SHSS policy.
• Valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.

Physical Requirements

• Meet the physical and mental demands of the job.
• No hazardous or significantly unpleasant conditions.
• May work scheduled evenings, weekends, and statutory holidays.
• May provide service to behaviorally difficult clients.
• Travel between clients and regional facilities; may travel to other regional facilities.

This term position may end earlier as outlined in your collective agreement.

Additional Information

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Southern Health-Santé Sud, in partnership with the Indigenous community, is committed to increasing the representation of Indigenous people within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

Completes and maintains Satisfactory Criminal Record Check, Vulnerable Sector Search, Adult Abuse Registry Check and Child Abuse Registry Check. The successful candidate will be responsible for any service charges incurred.

Please include three work-related references with your job application from persons who are not related to you but have direct knowledge of your current and past work performance.

Consistent with the French Language Services Policy of the Government of Manitoba and SHSS’s FLS Policy, we are committed to offering services in English and French in designated program/service areas serving French-speaking communities within SHSS. If no candidates satisfy the bilingual qualification, candidates meeting all other qualifications may be considered.

Please be advised that job competitions for union represented positions may be grieved by internal represented applicants. If a grievance is filed, information from the competition file may be provided to the grievor’s representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.