Bilingual Customer Support Pro (EN/FR) – Growth & Training

Uline; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading distributor of shipping materials is seeking a Bilingual Customer Service Representative in Cambridge, Ontario. Ideal candidates are customer-focused, eager to learn, and fluent in English and French. You'll be responsible for processing orders, answering customer inquiries, and providing product recommendations. The role offers a competitive pay range of $35 to $40 per hour, comprehensive training, and health benefits starting on day one. Join a collaborative team in a stable work environment filled with growth potential.

Benefits

Company-paid extended health coverage

Paid holidays and time off

Tuition assistance program

On-site café and fitness center

Monthly employee appreciation events

Qualifications

• High school diploma or equivalent required; Bachelor's preferred.
• Fluency in both English and French necessary.
• Prior customer service experience is a plus, but training is provided.

Responsibilities

• Process customer orders and handle inquiries using advanced technology.
• Provide product recommendations and build relationships with customers.
• Assist customers with online navigation and ordering.

Skills

Problem-solving skills

Listening skills

Communication skills

Bilingual (English / French)

Education

High school diploma or equivalent

Bachelor’s degree

Job description

A leading distributor of shipping materials is seeking a Bilingual Customer Service Representative in Cambridge, Ontario. Ideal candidates are customer-focused, eager to learn, and fluent in English and French. You'll be responsible for processing orders, answering customer inquiries, and providing product recommendations. The role offers a competitive pay range of $35 to $40 per hour, comprehensive training, and health benefits starting on day one. Join a collaborative team in a stable work environment filled with growth potential.