Banking Customer Experience Specialist

TD; Canada; On-site; CAD 22,000 - 28,000; Full time

Job summary

A leading North American bank in Sainte-Therese, Quebec, is seeking a customer service representative to process transactions and provide financial solutions. The position requires a high school diploma, strong organizational skills, and a customer-first approach. Candidates should have at least one year of relevant experience and be proficient in MS Office. Join a dynamic team focused on delivering exceptional customer experiences in the banking sector.

Benefits

Total Rewards package

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration and organizational skills to manage tasks in a fast-paced environment.
• Strong communication skills in both verbal and written formats.

Responsibilities

• Process financial transactions like deposits and withdrawals.
• Understand customer needs to recommend targeted solutions.
• Respond to and resolve customer concerns following standard procedures.

Skills

Administration skills

Organizational skills

Time management

Customer experience skills

Detail-oriented

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A leading North American bank in Sainte-Therese, Quebec, is seeking a customer service representative to process transactions and provide financial solutions. The position requires a high school diploma, strong organizational skills, and a customer-first approach. Candidates should have at least one year of relevant experience and be proficient in MS Office. Join a dynamic team focused on delivering exceptional customer experiences in the banking sector.