Asylum Seekers Assistance Program Worker (Maternity Leave)

Wesley; Hamilton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A local non-profit organization in Ontario seeks an Asylum Seekers Assistance Program Worker to provide vital support for newcomers struggling with poverty. This full-time, unionized position emphasizes compassion, accountability, and empowerment in a diverse and inclusive workplace. Responsibilities include preparing clients' files, connecting them with support services, and conducting needs assessments. You're invited to contribute meaningfully while benefiting from a positive work culture and professional development opportunities.

Benefits

Positive work culture

Supportive team

Professional development opportunities

Employee Discounts

Qualifications

• Minimum three years of relevant practical experience with newcomer families.
• Advanced computer skills in Microsoft Office and database management.
• Proven ability to demonstrate compassion, accountability, responsiveness and empowerment.

Responsibilities

• Prepare clients' files and provide support during initial days.
• Connect clients with appropriate services.
• Conduct assessments to identify resettlement needs.
• Maintain participation records and ensure confidentiality.

Skills

Compassion

Accountability

Responsiveness

Empowerment

Fluency in Arabic

Fluency in French

Fluency in Spanish

Fluency in Swahili

Excellent communication

Organization skills

Coordination skills

Education

Post-secondary education at a College Diploma level or higher

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Adobe

Any program database

Job description

Asylum Seekers Assistance Program Worker (Maternity Leave)

Posting #: 4227 | Posting Date: December 12, 2025 | Posting Closing: December 26, 2025

Wesley is a long‑standing local non‑profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one we’re looking for?

We are seeking a dynamic, highly motivated Asylum Seekers Assistance Program Worker who demonstrates our values of compassion, accountability, responsiveness and empowerment to our clients, families and each other.

This position is a unionized, full‑time, temporary contract position. This contract ends on January 22, 2027. The rate of pay is $23.93 per hour. Hours are 40 hours/week.

Key Responsibilities

1. Prepare clients' files.
2. Provide adequate support for ASAP clients to adjust during their initial days in temporary accommodation before living on their own in the community.
3. Connect clients with various support services such as Ontario Works, Legal Aid, and Food banks.
4. Connecting clients with healthcare providers and mental health support when needed.
5. Prepare and set up clients' rooms before their arrival.
6. Conduct an initial ASAP needs assessment to identify immediate resettlement needs and determine which services are required to meet these needs during the client’s stay in temporary accommodations.
7. Provide orientation and link to essential federal/provincial programs and services so the clients can understand and access fundamental services like all other asylum seekers.
8. Conduct regular room checks to ensure clients' rooms are in good condition and report any damages.
9. Work rotating shifts as required.
10. Maintain required participation records and relevant program statistics, continuously looking for efficiencies to implement within the program.
11. Ensure that records are kept confidential and secure at all times.
12. Report and communicate progress strategies, challenges, and program status to the management team.

What you will bring

1. Post‑secondary education at a College Diploma level or higher, including studies pertinent to settlement, social services, adult education, community health, and migration issues.
2. At least three years of relevant practical experience working with newcomer families is required.
3. Advanced computer skills required in the following programs: Microsoft Word, PowerPoint, Outlook; Adobe; any program database.
4. Excellent communication, organization, and coordination skills.
5. Proven ability to demonstrate Wesley’s mission, vision, and values.
6. Fluency in Arabic, French, Spanish or Swahili (verbal and written) in addition to English is required.
7. Available to work flexible/irregular hours, including evenings and weekends.
8. A Valid Driver’s License with access to a vehicle would be an asset.
9. Non‑violent crisis intervention and 1st aid/CPR training is required.

Invest in Yourself as we Invest in You! Wesley offers…

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/
2. From there you can access all of Wesley’s job postings

Wesley is an equal‑opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.