Employer Industry: Retail Fashion
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to engage with customers and make a positive impact on their shopping experience
- Develop expertise in product knowledge and customer service
- Flexible work hours to accommodate personal schedules
What to Expect (Job Responsibilities):
- Engage with customers to provide excellent service and support
- Become an expert in the brand's selling behaviors to enhance the customer experience
- Assist customers in locating merchandise and answer inquiries accurately
- Offer styling advice and outfit suggestions based on current displays
- Support various operational processes including sales floor, fitting room, and checkout
What is Required (Qualifications):
- Strong communication skills and ability to use technology effectively
- Motivated problem solver with a focus on continuous improvement
- Ability to handle customer interactions professionally and courteously
- Basic information-gathering skills to address customer concerns
- Must be able to speak French in Quebec
How to Stand Out (Preferred Qualifications):
- Previous experience in retail or customer service roles
- Familiarity with loyalty programs and promotions
- Knowledge of fashion trends and styling techniques
- Experience with omni-channel customer service environments