Assistant Store Manager

Journeys; London; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading teen retail brand in Canada seeks a dedicated Co-Manager to assist in recruiting, hiring, and training staff. This role focuses on achieving sales goals, managing daily operations, and ensuring a positive store environment. Candidates should have prior retail management experience and excellent customer service skills. Join a fun team culture with opportunities for growth and excellent benefits including a generous employee discount. Weekend and evening availability needed.

Benefits

Excellent benefits and employee discount

Rapid promotion opportunities

Fun work environment

Qualifications

• Prior retail management experience preferred.
• 6–12 months retail sales experience.
• Ability to work 45 hours per week.

Responsibilities

• Assist Store Manager with recruiting and managing store personnel.
• Meet and exceed store and personal sales goals.
• Supervise daily store operations in absence of Store Manager.

Skills

Excellent interpersonal and customer service skills

Desire to succeed in fast-paced retail environment

Willingness to learn

Job description

COMPANY OVERVIEW

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in‑store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self‑expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

WHY WORK FOR JOURNEYS?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers - we promote from within
• We are a family with an Attitude That Cares
• We encourage you to embrace your individuality
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in‑store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

JOB REQUIREMENTS

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast‑paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co‑Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at 18 years of age*

*Age requirements for full‑time employment may vary based on state

PAY AND BENEFITS

Check out the following website for more information on all our awesome benefits:www.journeys.com/careers

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should emailor call . Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.