Agile Coach

Cogeco Connexion; Winnipeg; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Winnipeg seeks an Agile Coach to champion Agile methodologies and mentor cross-functional teams. The ideal candidate will have proven experience in coaching and a strong understanding of Agile principles. This role offers a competitive salary and comprehensive benefits, including medical coverage and paid time off.

Benefits

Competitive salary

Medical coverage (including prescription and vision plans)

Dental coverage

Paid Time Off (PTO) programs

401(k) plan eligibility

Tuition Reimbursement

Qualifications

• Proven experience as an Agile Coach and Business Analyst or equivalent role.
• Familiarity with flow metrics and their practical use in improving performance.
• Growth mindset and ability to manage resistance to change.

Responsibilities

• Influence change and increase the flow of valuable outcomes through Squads.
• Partner with leadership to enable Agile practices.
• Guide Squads in applying Lean principles.
• Establish and track key Agile metrics.

Skills

Agile methodologies

Coaching

Lean principles

Flow metrics

Communication

Education

Certified Agile Coach (ICP-ACC) or Professional Scrum Master (PSM)

Tools

Jira

Confluence

Job description

Overview

Breezeline is a dynamic, innovative company providing Internet, TV, and Voice services. We strive to surprise and delight customers by doing the unexpected and enriching lives through connected and memorable experiences. Breezeline is the eighth-largest cable operator in the United States, reaching more than 1.7 million homes and businesses in 13 states. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).

Why Work At Breezeline?

As a fast-growing Internet service provider, Breezeline offers a vibrant workplace culture and excellent career opportunities. We are diverse and inclusive, welcoming individuality and promoting internal opportunities to help you grow in your career.

Internal Values – How we act

We work hard and maintain a broad perspective. Our colleagues seek more than a great job; they want an extraordinary life, and Breezeline aims to help make that a reality.

How we do it

Fun: We laugh and stay positive; enjoy what you do.

Job flexibility: We value contributions at work and at home.

Discounted services: We offer services that you can enjoy in your home as well.

Total Rewards: We offer competitive pay and a strong culture. We provide comprehensive benefits for you and your family.

Career evolution: You will have tools to learn, grow, and achieve your career goals.

Cutting-edge technology: You will have opportunities to influence and shape the industry.

POSITION SUMMARY

At Cogeco, we bring people together through powerful communications and entertainment experiences. Our ability to serve communities in Canada and the US is powered by our dedicated teams.

As an Agile Coach, you will foster an Agile culture across multiple Squads, championing Agile methodologies while emphasizing Lean principles. You will lead and mentor to cultivate an Agile mindset, coach squads to high performance, and support them through every stage of their Agile journey. You will work with cross-functional Squads, Product Owners, and senior leadership to improve collaboration, enhance delivery processes, and enable the organization to be more responsive to change, delivering exceptional value to our customers.

KEY RESPONSIBILITIES

• Hands-on coach to influence change and increase the flow of valuable outcomes through Squads.
• Partner with Product Owners and Crew leadership to enable the adoption of Agile practices, methods, and mindset; continuously improve ways of working to deliver value.
• Guide Squads in applying Lean principles to identify and eliminate waste, enhance value delivery, and improve efficiency.
• Coach Squads, leaders, and stakeholders on Agile values, principles, and practices with an emphasis on requirements quality.
• Influence leadership at all levels to drive the culture change required to embed agility.
• Establish and track key Agile metrics to measure and drive continuous improvement.
• Provide actionable insights and recommendations based on data to enhance Squads’ performance and delivery.
• Implement and optimize systems across Squads to improve workflow transparency, limit WIP, and increase reliability.

ESSENTIAL QUALIFICATIONS

• Proven experience as an Agile Coach and Business Analyst or equivalent role.
• Familiarity with flow metrics and their practical use in improving Squads’ performance.
• Empathy and the ability to build coaching relationships; be curious without judgment or bias.
• Growth mindset and role modeling this for others.
• Comfortable working in complexity and uncertainty (the gray zone).
• Ability to manage resistance to change and influence stakeholders toward an Agile mindset.

WORK EXPERIENCE & TRAINING

• Certified Agile Coach (ICP-ACC) or Professional Scrum Master (PSM), or Disciplined Agile Coach (DAC).
• 3-5 years in an Agile environment, with 2-3 years as an Agile Coach.
• Experience in value stream mapping and scale process improvements.
• Experience coaching cross-functional squads and collaborating with Product Owners and leadership to facilitate Agile transformation.
• Hands-on experience leading Agile adoption across teams, preferably in telecommunications, media, technology, or similar industries.
• Experience in industries outside software development, showcasing versatility in applying Agile principles.
• Knowledge or experience with Agile tools such as Jira and Confluence is highly preferred.
• Proficiency in English, spoken and written, for ongoing communication across Canada and the U.S.

LOCATION

This position is open to individuals residing within the organization’s footprint, including the following locations:

• U.S. States: Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, Ohio, Pennsylvania, South Carolina, Virginia, and West Virginia.

Benefits

• Competitive salary
• Medical coverage (including prescription and vision plans)
• Dental coverage
• Life Insurance (1x salary at no cost to employee)
• Long and short-term disability insurance (no cost to employee)
• Voluntary employee, spousal, and child life insurance
• Company holidays with additional floating holidays
• Paid Time Off (PTO) programs
• Comprehensive Flex Work Policy
• 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
• Participation in the Employee Bonus Plan
• Participation in the Cogeco Stock Purchase Plan
• Complimentary and discounted broadband services (for those in our service area)
• Tuition Reimbursement
• Headspace Membership
• Betterhelp Membership
• LinkedIn Learning subscriptions for select colleagues

Location: Quincy, MA

About Cogeco – Cogeco is committed to a diverse and inclusive workplace. We strive to create a culture where all colleagues can bring their best selves to work, with a focus on professional development and well-being. If you need accommodations to apply or during recruitment, please contact us confidentially at [e-mail]