Administrator, Office Services

Goodmans LLP; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading law firm in Canada is seeking a full-time Administrator for Office Services. This role involves various administrative tasks including mail processing, photocopying, and providing customer service. Ideal candidates should have at least a high school diploma and experience in an office environment. The firm offers competitive compensation and a comprehensive benefits package, fostering a supportive workplace culture.

Benefits

Comprehensive benefits package

Competitive compensation

Professional development opportunities

Various social events

Business casual dress code

Qualifications

• Minimum 1 year of office or related experience preferred.
• Experience with mail handling procedures is an asset.
• Discretion, confidentiality and attention to detail are essential.

Responsibilities

• Process photocopying, scanning, printing and binding requests.
• Collect, sort, process and distribute incoming and outgoing mail.
• Provide excellent customer service to internal and external clients.

Skills

Organizational skills

Customer service

Ability to prioritize

Communication skills

Education

High school diploma or equivalency

Tools

MS Office applications

Copiers/printers/scanners

Job description

Overview

Goodmans LLP is internationally recognized as one of Canada’s leading and most innovative law firms. We offer market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties.

What makes Goodmans a great place to work? Knowing you are part of a team that will ensure you feel valued, connected and supported. We are committed to fostering a dynamic and engaging culture that values diversity, equity and inclusion. If you are looking for a challenging and rewarding opportunity, then this is the place for you. Join us and put yourself in good company!

Role

We are looking for a full-time Administrator, Office Services. As a key member of the Office Services team, you will be reporting to the Team Leader, Office Services. In this role, you will be responsible for executing a variety of administrative tasks in support of the Office Services Department. This position is suitable for a highly organized individual with a great sense of urgency and strong customer service skills. This position requires flexible hours to accommodate the firm’s needs.

Key Responsibilities

• Process photocopying, scanning, printing and binding requests as per specifications of the assignment and prioritize jobs as needed; liaise with offsite printing partners
• Assist with in-firm printer troubleshooting and coordinating service calls with vendor
• Collect, sort, process and distribute outgoing and incoming mail
• Arrange local and international couriers, including providing corresponding customs documentation; liaise with couriers on behalf of firm members to troubleshoot any issues
• Provide in-firm delivery service; deliver incoming courier packages and facilitate internal delivery requests
• Provide scheduled emergency on-call support outside of business hours
• In partnership with our Premises team, ensure all supply rooms and copiers are stocked and organized; deliver supplies to firm members upon request
• Liaise directly with firm members on requests and requirements, including but not limited to, collecting storage boxes, delivering items to court and making bank deposits
• Provide excellent customer service to both internal and external clients; operate in a fast paced environment while meeting multiple deadlines and maintaining consistent and high service standards
• Use time productively and follow established processes, best practices and service standards
• Provide assistance to others during absences as needed, including after-hours support to Premises, Client Services, Technology and Records Management
• Other duties as assigned

Requirements

• A high school diploma or equivalency
• Minimum 1 year of office or related experience preferred
• Working knowledge of MS Office applications, including Word, Outlook, Excel, PowerPoint, Teams and Adobe
• Experience with copiers/printers/scanners, or mail handling procedures is an asset
• Discretion, confidentiality and attention to detail are essential
• A team player who takes initiative and works well independently
• Solid written and verbal communication skills
• Demonstrates excellent client service and ability to anticipate client needs

We Offer

• A comprehensive benefits package, including extended health and dental benefits, employee assistance program, life insurance, short- and long-term disability, and a fitness allowance
• Competitive compensation and vacation package
• Continuing professional development opportunities
• Various social events and wellness activities throughout the year
• Business casual dress code
• A short walk from Union subway station and accessible from the path

Goodmans LLP is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Goodmans LLP invites applications from all qualified candidates. For applicants with disabilities requiring accommodation at any point in the recruitment process, please contact [e-mail].