Administration Officer

Wesley Mission Queensland; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community service provider is seeking an Administration Officer to provide comprehensive administrative support. Responsibilities include managing invoices, responding to inquiries, and assisting with office duties. Ideal candidates will have experience in administration, strong communication skills, and the ability to prioritize tasks effectively. The role requires work across multiple sites and promotes inclusivity and diversity.

Benefits

Support from Employee Wellbeing Program

Access to salary packaging benefits

Discounts on private health insurance

Celebration of diversity and inclusion

Qualifications

• Previous experience in an administration or receptionist role is desirable.
• Knowledge of administrative best practices is required.
• Strong time management ability to prioritize work tasks effectively.

Responsibilities

• Perform administrative or receptionist duties, including management of invoices.
• Respond to inquiries sent to the team in a timely manner.
• Assist with office duties such as photocopying and data entry.
• Liaise with internal stakeholders for efficient administrative services.

Skills

Written communication skills

Verbal communication skills

Time management

Administrative best practices

Education

Certificate relevant to Administration

Job description

Overview

31.48 – $32.18 P / H + NFP Salary Packaging

Wesley Mission Queensland is a not-for-profit community service provider that offers community support, mental health and disability services, aged and palliative care, and retirement living across Queensland. We have a long and proud history of supporting people in need and live by our values of Innovation, Hope, Integrity, Compassion, Justice, Empowerment and Respect.

We strive to be a welcoming, caring and inclusive community that celebrates diversity and supports employees of all backgrounds and faiths. People with passion, connected by hope for a more compassionate, just and inclusive society is our story. Join us and be part of a story you\'ll love to tell.

Role

Your role as an Administration Officer

As an Administration Officer you will provide comprehensive administrative and clerical support to ensure the efficient operations of the team. This role is a reception role where you will also work collaboratively with the Health & Wellbeing team members to effectively triage, prioritise and schedule allied health and wellbeing services for customers.

In this role you will support the function of the Multidisciplinary Team (MDT) which aligns with the strategic goals of the Health and Wellbeing team within Community Care and Inclusion and Wesley Mission Queensland (WMQ). Whilst this role will be based at one of our central hubs, as an employee of WMQ, you will be required to work across multiple sites and multiple customer groups.

Key Responsibilities

• Perform administrative or receptionist duties for a team. This includes general administration tasks, management of invoices, preparation of reports, and maintenance of records.
• Respond to enquiries sent to the team within a timely manner. This includes handling customer or client queries and greeting them as the first point of contact.
• Assist with office duties including photocopying, filing, mailing, and data entry.
• Liaise with internal stakeholders to ensure efficient administration services are provided.
• Monitor and maintain office supplies, stationery and equipment, and coordinate repair and maintenance requests as required.
• Enter and maintain data in relevant systems and databases, ensuring data inputted is accurate and free of errors.
• Perform other duties as advised by your Manager.

About You

• Previous experience in an administration or receptionist role, and / or an appropriate certificate relevant to Administration.
• Knowledge of administrative best practice.
• Demonstrated written and verbal communication skills.
• Strong time management ability and the ability to prioritise work tasks effectively.

What makes a difference for us

• Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Policy throughout employment and prior to commencement.
• Relevant probity checks required by legislation and WMQ policy.
• Current Driver’s Licence and willingness to drive in the course of work.

Why Join Us

We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story.

We offer our team members :

• Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace.
• Access to salary packaging benefits that enable you to increase your take-home pay
• Access to discounts on private health insurance, gym memberships and travel
• WMQ Limited\'s vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Please note: You will be asked for evidence of your COVID-19 vaccination status as part of your application process as required by Legislation, Health Directives or WMQ Limited Policy.