Store Manager

Acne Studios; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

A luxury fashion retailer in Vancouver is seeking a Store Manager to lead their team and ensure excellent customer service. In this role, you will oversee daily operations, monitor sales performance, and manage inventory while providing training and support to your team. The ideal candidate will have experience in a luxury retail setting and possess strong leadership skills. They should be customer-centric and capable of developing a positive team environment, fostering cooperation and clear communication.

Qualifications

• Experience in a retail environment within luxury fashion.
• Understanding of sales techniques, product knowledge, and visual merchandising.
• Leadership or supervisory experience.

Responsibilities

• Overseeing day-to-day operations of the store.
• Monitoring and analysing sales performance.
• Managing inventory levels and conducting stock checks.
• Recruiting, training, and leading your team.

Skills

Customer-centric mindset

Team leadership

Sales techniques

Attention to detail

Job description

Acne Studios is a progressive luxury house and through collaboration and curiosity, we set high aspirations and strive for excellence. We value everyone's contribution and embrace feedback to develop ourselves and others. We aim to minimise our environmental impact across all our operations and to address societal challenges in the way we conduct our business.

As Store Manager at our Acne Studios - Vancouver store, you will work collaboratively with your team. Providing guidance and support in purpose to nurture and foster engaging customer relationships in which your leadership skills take center stage.

CULTURE OF COLLABORATION

We firmly believe that when you feel supported, included, and trusted, it enables you to enjoy your work and thrive in it. You will be a part of a team of colleagues with diverse roles and backgrounds, each with their unique skills and experiences.

WHAT YOU WILL DO

As Store Manager your main contribution will be to lead the store in all aspects. To ensure your success in this role, we provide training and coaching in luxury sales, management, and clienteling, according to our cutting‑edge approach to client experience. You will play a vital role in ensuring excellent service and sales results by:

• Overseeing day‑to‑day operations of the store, ensuring a luxurious and cutting‑edge atmosphere
• Monitoring and analysing sales performance, identifying areas for improvement to drive store performance
• Managing inventory levels, conducting stock checks
• Analysing KPIs and act proactively to implement sales strategies
• Recruiting, training, and leading your team, including setting performance goals, and conducting performance evaluations

WHO YOU ARE

You have high aspirations and focus on details that create substantial impact. With a passion for leading, you enjoy working in a team and embrace feedback to develop yourself and others. You are curious and thrive in a dynamic environment. Cooperation, respect, and clear communication are important, along with your ambition to learn and grow. If hese qualities speak to you, we would love to have you on our team.

Specific personal qualities for this role:

• Customer‑centric mindset with the ability to fine‑tune the need of the customer and translate that into excellent customer service
• Self‑reliant in knowing how to guide and motivate a team whit clear communication and feedback
• Proficiency in prioritising responsibilities, and delegating tasks while maintaining attention to detail
• Understanding of sales techniques, product knowledge, and visual merchandising

Specific experience and knowledge for this role:

• Working in a retail environment within luxury fashion, preferably in a progressive leadership role
• God knowledge in analysing retail KPIs and building a strategy plan accordingly
• Leadership or supervisory experience, demonstrating the ability to manage and motivate a team
• Fluent in English, which is a prerequisite for this role (and additional languages based on the market requirements)

What matters most to us is not whether you master all the listed knowledge and skills. We are dedicated to recognising the potential in each individual. We embrace diversity of people as well as ideas and viewpoints and encourage everyone's individual expression of their own identity.

We may perform background checks for this position.