Access Audit Technician - Winter Seasonal

Sun Peaks Resort LLP; Sun Peaks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A mountain resort in Canada is seeking an Access Audit Technician for the winter season. This full-time role involves monitoring ticket access and auditing reports while ensuring excellent customer service. Ideal candidates have strong analytical skills, a reliable work ethic, and a willingness to learn about the regional environment. Enjoy perks like seasonal passes and dining discounts in a vibrant workplace culture.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Employee and Family Assistance Program

Dining discounts

Retail discounts

Friends and family rates at the hotel

Reciprocal programs with partnering ski areas

Qualifications

• Ability to work independently and responsibly.
• Comply with all company policies and maintain confidentiality.
• Ability to multi-task and meet tight timelines.

Responsibilities

• Monitor Lift Ticket and Season Pass Access.
• Daily auditing and resolving issues.
• Balancing daily usage and auditing reports.

Skills

Highly developed analytical skills

Self-motivated and organized

Strong computer skills; POS, RTP, and RFID experience

Dependable, reliable, and punctual team player

Knowledge of the regional area

Strong attention to detail

Job description

Current job opportunities are posted here as they become available.

Access Audit Technician - Winter Seasonal

Do you like spending time outdoors, cross country, skiing, and snowboarding? You can do all this and more in your free time as a part of our Guest Services department. We are seeking to recruit a Full Time Access Audit Technician to join the team. If this sounds like a great workplace, fill out an application today to work, live and play where you belong.

Compensation Information: $19.00 per hour

Physical Requirement: Light, work activities involve handling loads of 5kg to 10kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Highly developed analytical skills.
• Self-motivated and organized with the ability to work responsibly and independently.
• Strong computer skills; POS, RTP, and RFID experience an asset.
• Dependable, reliable, and punctual team player.
• A good knowledge of the regional area and/or willingness to learn.
• Strong attention to detail with the ability to multi-task and work to tight timelines.
• Comply with all Sun Peaks Resort LLP Policies.
• Follow procedures for maintaining privacy and confidentiality of resort staff and guests.

Primary Responsibilities:

• Working closely and following the direction of the Access Audit Supervisor.
• Daily monitoring of Lift Ticket and Season Pass Access, Auditing, resolving issues in a timely and efficient manner.
• Balancing daily usage and auditing reports.
• Demonstrates a commitment to exceed the customer’s expectations.
• Highly organized and efficient in the workplace.
• Follows company policies and procedures at all times.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.