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Auxiliar De Atendimento Bilíngue (Noturno)
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Auxiliar De Atendimento Bilíngue (Noturno)
American Star Vacation Homes
Auxiliar De Atendimento Bilíngue (Noturno)
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Auxiliar De Atendimento Bilíngue (Noturno)
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Descrizione del lavoro
A vacation home management company is seeking skilled individuals for a remote position based in Brazil. This role involves providing guest support, identifying needs, and managing tasks. Candidates must demonstrate advanced English proficiency and possess strong communication and multitasking skills. The position requires availability for evening shifts and weekends, with a base salary of R$2.000,00. This is an opportunity to work with an American company while engaging with clients globally.
Competenze
- Advanced English proficiency is mandatory.
- Must have intermediate computer skills.
- Strong communication and multitasking abilities are essential.
Mansioni
- Provide guest support in English via chat and phone.
- Identify and filter guest needs effectively.
- Create tasks and manage communication with the operations team.
Conoscenze
REMOTE POSITION – ADVANCED ENGLISH REQUIRED!
If you want to work remotely from Brazil for an American company and interact with clients from all over the world, American Star Vacation Homes — a vacation home management company based in Orlando, Florida — is looking for responsible and skilled individuals to build a long-term partnership.
- Guest support in English (Chat / Phone)
- Identify and filter guest needs
- Create tasks and communicate concerns / damages to the operations team
- Process and register issued charges
- Monitor additional services requested / paid
- Schedule additional services according to guest requests
- Monitor the Customer Service channel of booking platforms
- Advanced English proficiency (mandatory)
- Intermediate computer skills
- Proactivity and commitment
- Agility, strong communication, and multitasking skills
- Availability to work evenings, weekends, and holidays (shift-based)
6:00 PM to 2:20 AM – 1-hour break
Schedule may vary by 1 hour during U.S. daylight saving time adjustments.
Base salary : R$2.000.00
- One day off per week (on alternate weekend day)
- Daily work
- Night shift
- English (Required)
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.