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Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between.

At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Senior Cloud Engineer to join our growing Managed Service Provider (MSP) team. The right candidate is someone who has deep expertise building a variety of cloud solutions and is passionate about working with our customers, partners, and employees to drive the business forward. Your mission will be to work alongside Caylent’s Architects and Delivery Managers to deliver AWS cloud solutions across our diverse and innovative customer base.

• Evaluate libraries, tools, and services for suitability
• Own the implementation of stories and other engineering of advanced cloud work for clients
• Perform research and documentation for problems and potential solutions
• Use various frameworks and methodologies to fully qualify problems, pain points, and potential jeopardies
• Build on Cloud Native patterns, IoT back-ends, serverless architectures, and highly automated work patterns and delivery methods
• Augment and design support systems and response procedures and coordinate hand-off to Cloud Operations (CloudOps) Support Engineers
• Hands-on involvement in the development of projects. Enforces standards, procedures, and methodologies for the software development life cycle.
• Move easily between big picture thinking and managing relevant detail
• Participate in cross-functional implementation teams to deliver solutions to clients
• Share knowledge and skills with other Trek10 team members and client teams
• Write blog posts, give talks at community events, help achieve additional certifications in the AWS Partner Community, help clients solve problems
• Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions
• Other duties as assigned

• Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency
• Build and maintain observability solutions using AWS native tools (CloudWatch, X-Ray, Config) and partner tools (Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing
• Work with a 24x7 response team and operations leadership to establish precise metrics, data and logs needed to monitor an application or workload
• Establish runbooks and automation within observability framework for deployment when certain metrics are met
• Collaborate with CloudOps to reduce noise and address root causes of issues
• Partner with DevOps and security teams to embed resilience, security, and cost-optimization features

• Learn, coach, and share knowledge with other Trek10 team members
• Prepare work for team members of varying experience, defining stories and task-type work
• Contribute to internal IP and open source development
• Participate in delivery efforts using Agile or other methodologies
• Build relationships with vendors and partners
• Engage with clients including presentations, technical decisions, and education opportunities
• Learn, research, and stay up to date on AWS best practices and capabilities
• Be a technical team advocate, ensuring clear direction and efficient execution
• Perform code reviews, provide feedback, and pair when beneficial
• Look for opportunities to support clients in greater ways
• Write blog posts, give talks at community events, help achieve additional AWS certifications, help clients solve problems
• Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions
• Other duties as assigned

• Bachelor’s degree in Information Technology, Computer Science, or a related field and 2 years of general IT experience (programming, hardware, software, etc); or 4 years of general IT experience (programming, hardware, software, etc)
• 3+ years of experience with Amazon Web Services
• 1+ year code-defined infrastructure experience
• 1+ year Continuous Integration and Delivery (CI/CD) experience
• 3+ years of programming experience utilizing Python, Node.js, Typescript, GoLang, Java, C, or other similar languages
• Experience with Agile project management or similar methodologies

• AWS Cloud Architect Associate, SysOps Associate, Developer Associate, DevOps Professional, and/or Solutions Architect Professional Certification
• AWS Specialty Certification
• Experience building scalable, automated infrastructure
• Experience with AWS Lambda and serverless systems
• Experience in large-scale enterprise IT environments
• Experience in a consultative, client-facing role
• Experience with Cloud Native patterns using AWS Lambda
• Strong verbal and written communication skills

• Pay in USD
• Company stock option plan
• Generous holidays and flexible PTO
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

NOTE: We’re unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will be in accordance with applicable laws and regulations, and your information will be handled securely and confidentially. If you have any questions, please contact talent@caylent.com

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

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