Postes à Rio De Janeiro, Brésil

Must Have:

Knowledge of network infrastructure: cabling and troubleshooting and LAN/WAN standards and communication protocols (TCP/IP, SIP, among others);

Identification and resolution of problems quickly;

User assistance with technical issues

• Troubleshooting of network incidents

• Support in the implementation of new technologies;

• Acting in the implementation of new network technologies

• Proven knowledge in networking

• Coordination of suppliers, defining roles and responsibilities;

• Work with technology vendors to help create definitions of responsibility

• Knowledge in RACI, Scrum, Agile methodologies

• Interpersonal skills, analytical profile and good logical reasoning;

• Must be highly organized, detail oriented, and able to work with little supervision and under pressure;

• Dynamism, engagement in initiatives related to activities.

Knowledge:

• Knowledge of network infrastructure: cabling and troubleshooting and LAN/WAN standards and communication protocols TCP/IP, SIP, among others.

• Experience with troubleshooting and incident diagnosis of computer systems and/or networks;

• Experience with Microsoft Microsoft 365 Fundamentals, Teams Rooms Administrator and Zoom Rooms Implementation & Integrator, Admin Center, Microsoft Administration Center;

• Knowledge of video collaboration solutions and infrastructure (Zoom, Poly, Microsoft, etc);

• Data network certifications (Cisco) and Microsoft solutions;

• Experience in videoconferencing environments.

• Ability to train others;

Tata Consultancy Services is an Indian multinational information technology services and consulting company headquartered in Mumbai, Maharashtra, India with its largest campus located in Chennai, Tamil Nadu, India.

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