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Junior Dispatcher
Resumo da oferta
A financial services company is seeking a Junior Dispatcher to join their team. This remote position entails scheduling and managing daily operations, supporting technicians, and providing excellent customer service. Candidates must possess advanced English proficiency and Microsoft Office skills, along with technical skills and a reliable internet connection. The role starts part-time with the opportunity to transition to full-time. Ideal for proactive individuals eager to grow in a dynamic environment.
Qualificações
- Strong written and verbal communication skills in English.
- Proficiency in Word and Excel for operational documents.
- Comfort with technology and communication systems.
Responsabilidades
- Coordinate daily and weekly activities efficiently.
- Assign tasks and coordinate technicians' schedules.
- Provide essential administrative assistance.
- Manage and support the client's phone systems.
- Deliver excellent customer service.
Conhecimentos
Initial phase
After successful transition, compensation will be reviewed based on performance, availability, and client needs. Payment is made in Brazilian Reais (BRL).
Work Schedule:
- Part-Time: Monday to Friday, 8:00 AM – 12:00 PM (EST)
- Full-Time: Monday to Friday, 8:00 AM – 5:00 PM (EST)
The role is expected to start part-time during the first weeks, with the goal of transitioning to a full-time schedule.
Work Modality: 100% Remote
Are you passionate about telecommunications and enjoy coordination and administrative support tasks? Space Financial Group is looking for a Junior Dispatcher with enthusiasm, strong organizational skills, and a proactive mindset to join our team. This role provides ongoing operational support for one of our clients and plays a key part in ensuring smooth and efficient daily operations.
- Schedule and Agenda Management: Coordinate daily and weekly activities efficiently to ensure operations run smoothly and without disruptions.
- Technician Dispatching: Assign tasks and coordinate technicians' schedules and movements, optimizing time and resources.
- Administrative Support: Provide essential administrative assistance to support operational workflows.
- Phone Systems Management: Manage and support the client's phone systems, ensuring clear and reliable communication.
- Customer Support: Deliver excellent customer service by responding to inquiries and resolving issues via email and phone.
- Advanced English Proficiency (C1/C2): Strong written and verbal communication skills in English.
- Advanced Microsoft Office Skills: Proficiency in Word and Excel for handling operational documents and reports.
- Technical Skills (IT & Communication Tools): Comfort working with technology and communication systems relevant to the role.
- Stable Internet Connection: Reliable connectivity to perform duties without interruptions.
- Availability & Commitment: Ability to work the assigned schedule with flexibility to support client needs.
- Excellent Communication Skills: Clear, professional, and effective communication with clients and internal teams.
If you are proactive, have a strong sense of responsibility, and are eager to grow in a dynamic and technology-driven environment, we'd love to hear from you.
Join Space Financial Group and help support and enhance our clients' daily operations.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.