Jobs in Fortaleza, Brasil

At Teem, we believe technology should empower people—not frustrate them. We’re looking for a curious, resourceful, and proactive IT Support Specialist to join our team. This role is perfect for someone who enjoys solving technical puzzles, thrives in a fast‑paced environment, and is passionate about helping others succeed through reliable and efficient IT systems.

As part of Teem’s growing technology team, you’ll support a diverse set of users and systems across multiple platforms. You’ll play a key role in maintaining our infrastructure, resolving issues, and ensuring our team members have the tools they need to do their best work.

• Provide technical support for Windows 10/11, MacOS, and Linux systems.
• Support and maintain the Microsoft ecosystem, including Active Directory and Entra.
• Manage basic networking tasks (DNS, DHCP, IP configuration, firewalls, VPNs).
• Assist with VoIP systems and related hardware/software.
• Use command-line tools (PowerShell, Bash, CMD) for diagnostics and automation.
• Communicate clearly and professionally with team members and stakeholders.

• Experience with Windows 10/11 (required), MacOS (required), and Linux (preferred).
• Familiarity with the Microsoft ecosystem (required).
• Understanding of networking basics: DNS, DHCP, IP addressing, firewalls, VPNs, and hardware.
• Experience with VoIP systems.
• Working knowledge of Active Directory and Entra.
• Experience using command-line interfaces (PowerShell, Bash, CMD).
• Excellent written and verbal English communication skills.

• Initiative to solve problems independently.
• Willingness to research and read documentation.
• Ability to identify problems and find solutions, even without prior knowledge.

• Remote Work – Skip the commute and work from wherever you're most comfortable.
• Training & Development – Ongoing support to grow your skills.