Atendimento Ao Cliente Home Office ofertas em Brasil

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

As a Sales Top Executive, you will be at the forefront of our growth strategy, tasked with winning commercial deals in key markets / verticals. Your role is not just about selling; it's about understanding customer pain points, leveraging our unique selling propositions (USP), and developing targeted commercial offers. Success in this role involves collaboration, strategic thinking, and meticulous pipeline management.

Head of Sales

10 years of experience in a sales position.

• 4 years of experience selling remittances, cross-border payment and / or complex payments solutions.

Developed and executed comprehensive sales strategies for institutional and corporate clients.

Previous sales experience at a financial institution / large brokerage firm.

English fluency

Proven experience in business development and sales as a hunter.

Strong understanding of commercial strategy and pre-sales support

Excellent communication and negotiation skills.

Experience with CRM tools, preferably Hubspot.

Ability to collaborate effectively with internal teams for seamless customer onboarding.

• Engage with potential customers, understand their pain points, and effectively communicate our USP (Unique Selling Proposition) to win new business.
• Collaborate with Marketing to identify potential customers and provide structured feedback on generated leads.
• Identify customer pain points and formulate targeted commercial offers to address their specific needs.
• 360 sales cycle, open and close new business.
• Document, track, and analyze the sales pipeline using the CRM tool (Hubspot) to ensure a robust and well-managed sales process.
• Maintain, refresh, and expand the sales funnel, working closely with Sales Ops to track key performance indicators (KPIs) and provide regular updates to Senior Management.
• Collaborate with various functions (e.g., KYC, Legal, Product) to facilitate a smooth customer onboarding process, ensuring a successful transition to production.
• Work closely with the Account Manager during onboarding to ensure revenue targets are achieved, and customers have an exceptional experience.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

With over 9 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products.

When we hire people for our team, we specifically test for the following traits in addition to our cultural values :

• Mission-Driven : We seek individuals who are passionate about crypto and Bitso's mission and resilient in facing industry challenges
• High Sense of Urgency : We prioritize candidates who demonstrate a high sense of urgency and responsibility.
• Exceptional Hard Skills : We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
• Self-Management : We look for individuals who can independently manage their work, career, and professional development.

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer :

• Me Time program, including unlimited paid time off.
• Remote-first work environment.
• Employee Stock Option program.
• Zero trading fees through our Bitso Alpha app.
• Extended Family Leave Policy : all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
• Premium health, dental and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil and Argentina.
• Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!