Travel Operations Specialist (Remote | Tourism)

Beyond Madeira; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A tourism project is looking for a remote professional focused on tourism operations in Brazil. The role involves managing car rental and activity reservations while supporting operational processes through technology. Candidates should have experience in tourism, strong organizational skills, and be comfortable using digital tools. This position offers competitive compensation adjusted for experience, and the work model is flexible (full-time or part-time) as an independent contractor.

Qualificações

• Experience in tourism, reservations, operations, or related fields.
• Detail-oriented with strong organizational skills.
• Ability to communicate clearly and professionally.

Responsabilidades

• Support management of car rental and activity reservations.
• Update operational information in systems and spreadsheets.
• Assist in resolving operational queries related to reservations.

Conhecimentos

Tourism and reservations experience

Strong organizational skills

Professional written communication

Functional English

Comfort with digital tools

Practical use of Artificial Intelligence

Ability to work autonomously

Descrição da oferta de emprego

Role Overview

Beyond Madeira is a tourism project focused on car rental reservations, activities, and traveler support in Madeira Island, Portugal.

We are exploring the Brazilian market to reinforce our team with a remote professional, focused on tourism operations, reservation organization, and operational support through clear processes and smart use of technology.

This is not a generic customer support or call center role.

Responsibilities

• Support the management and organization of car rental and activity reservations
• Update and validate operational information in spreadsheets and internal systems
• Support the resolution of operational questions related to reservations, schedules, and processes
• Organize data to support internal decision-making
• Assist with reservation changes, adjustments, and exceptional situations
• Use Artificial Intelligence (e.g., ChatGPT, Perplexity) to support writing, organization, analysis, and clarification of information
• Communicate clearly, objectively, and professionally with the internal team

Qualifications

• Previous experience in tourism, reservations, operations, or related areas
• Strong organizational skills and attention to detail
• Clear and professional written communication
• Functional English for professional reading and writing
• Comfort working with digital tools (spreadsheets, email, messaging, online systems)
• Practical use of Artificial Intelligence in work tasks
• Ability to work autonomously while following defined processes
• Formal academic education is not required. We value practical skills, reasoning ability, and reliability over titles.

Work Model

• 100% remote
• Schedule to be defined (full-time or part-time, depending on profile)
• Independent contractor / service-based collaboration

Compensation

• Competitive with the Brazilian market
• Adjusted according to experience, availability, and responsibility level