Software Engineer ServiceNow

SoftDesign; Teletrabalho; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A technology firm in Brazil is looking for a Developer with experience in ServiceNow to work on an international project. The role involves designing, configuring, and customizing applications while collaborating with cross-functional teams. Candidates must have strong skills in Javascript, web technologies, and excellent communication. This position allows remote work and offers various benefits, including health insurance and performance reviews.

Serviços

Health insurance

Biannual performance reviews with growth opportunities

Feedback-driven culture

Maternity/Paternity leave

Referral bonus

ZenKlub – two free sessions per month

Education benefit

Loyalty award for years of service

Coworking office space available in Porto Alegre (RS)

Qualificações

• Must have advanced or fluent English.
• Experience with ServiceNow ITSM, CSM, HAM, FSM, and SOM is preferred.
• Strong knowledge in security with ServiceNow domain separation.

Responsabilidades

• Design, configure, and customize ServiceNow applications and modules.
• Collaborate with cross-functional teams to deliver technical solutions.
• Develop and maintain integrations with other systems.
• Perform testing and troubleshooting for reliable implementations.
• Create and maintain technical documentation.

Conhecimentos

ServiceNow development experience

Javascript

Angular JS

JQuery

node.js

HTML/CSS

Apache Jelly

Groovy

web technologies

REST APIs

Ferramentas

ServiceNow Integration Hub

low-code/no-code platforms

Descrição da oferta de emprego

Job description

What are we looking for?

We are looking for a Developer with experience in ServiceNow, who enjoys working in a collaborative environment with cutting-edge technology. This opportunity is for an international project. In addition to the knowledge listed below, you must speak advanced or fluent English.

Main responsibilities

Key responsibility:

• Design, configure, and customize ServiceNow applications and modules, including workflows, scripts, and integrations;
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions on the ServiceNow platform;
• Develop and maintain integrations between ServiceNow and other enterprise systems;
• Create, update, and maintain technical documentation and user guides;
• Perform testing and troubleshooting to ensure the reliability of ServiceNow implementations;
• Leverage UI Builder, Service Portal, and Creator Studio and App Engine Studio for rapid development and prototyping;
• Establish best practices for ServiceNow implementation, configuration and customization, having a strong focus on data and process security;
• Stay current with ServiceNow updates and new features, recommending process improvements where applicable.

Requirements and skills

Qualifications:

• ServiceNow development experience;
• Previous implementations and/or customizations of ServiceNow ITSM, CSM, HAM, FSM and SOM;
• Strong knowledge of ServiceNow domain separation and security;
• Strong background in software development with experience with Client callable and Server-side scripts. Mandatory experience with Javascript (especially with the Rhino JavaScript engine), Angular JS, JQuery, node.js, HTML/CSS, Apache Jelly and Groovy;
• Expertise in development of service portal widgets and complex flows;
• Experience with low-code/no-code platforms (especially Creator Studio and App Engine Studio) and integration tools;
• Strong understanding of web technologies, REST APIs, and data structures;
• Excellent problem-solving and analytical skills;
• Ability to work independently and as part of a team in a remote environment;
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders;
• Familiarity with ServiceNow Integration Hub and/or ServiceNow certifications is a plus.

Additional information

What We Offer:

🩺 Health insurance

🚀 Biannual performance reviews with growth opportunities

🗣️ Feedback-driven culture

⏸️ Maternity/Paternity leave

💰 Referral bonus

🧠 ZenKlub – two free sessions per month

📖 Education benefit

🎖️ Loyalty award for years of service

🖥️ Coworking office space available in Porto Alegre (RS)

About the Employment Contract:

💼 Options for CLT (Brazilian employment contract) or PJ (independent contractor)

👨💻 Remote work

We are committed to building an increasingly diverse and inclusive company. This position is open to everyone. We value diversity and the sharing of knowledge!