Sales Development Representative

Drbalcony; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in home improvement is looking for a Sales Development Representative to engage with potential customers and qualify leads. Your primary responsibilities will include contacting leads via calls and emails, setting appointments for the sales team, and maintaining well-organized logs of customer interactions. The ideal candidate has experience in sales or customer support and must be fluent in English. This role is fully remote with flexible hours.

Qualificações

• 1+ years of experience in lead generation or sales.
• 1+ years of experience in customer support is preferred.
• Fluency in English, both spoken and written.

Responsabilidades

• Be the first point of contact for incoming leads.
• Conduct outbound outreach via email, social media, and calls.
• Track and log support issues accurately using CRM tools.

Conhecimentos

Lead generation

Sales

Problem-solving

Excellent written communication

Customer support

Ferramentas

Salesforce

Descrição da oferta de emprego

Job Overview

As a Sales Development Representative, you will be the first point of contact between potential customers and our sales team, reaching out, qualifying leads, and setting up appointments for our sales consultants.

Key Responsibilities

• Be the first point of contact for incoming leads
• Call large lists to qualify potential leads
• Qualify and unqualify leads for the sales team
• Track and follow up with many clients
• Conduct outbound outreach via email, social media, and calls to generate new leads
• Book appointments or consultations for the sales team
• Collaborate with the sales and marketing teams to improve outreach strategies
• Maintain a friendly, professional, and empathetic tone in all communications
• Track and log support issues accurately using CRM tools (Salesforce)
• Provide feedback on recurring issues and customer trends to the team
• Collaborate with internal teams to improve the customer experience

Preferred Qualifications

• Based in the Philippines with a strong internet connection
• Fluent and confident in English (spoken and written) – clear communication is key
• Proven experience in lead generation, sales, or a similar role (1+ years preferred)
• Previous experience in customer support (1+ years preferred)
• Salesforce experience (1+ years preferred)
• Experience with dealing
• Excellent written communication and problem‑solving skills
• Independent, self‑motivated, and highly organized
• Comfortable working as an independent contractor / freelancer
• Background in design, home improvement, or e-commerce brands
• Hours between 8 am and 6 pm Pacific Time