Presales Enterprise Architect Field CTO

ServiceNow; Brasília; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading software company is recruiting an Enterprise Architect in Brasília to engage with customers, identify pain points, and drive innovative solutions. The role requires at least 10 years of experience in a customer-focused environment and expertise in cloud architecture and solutions. The successful candidate will articulate the advantages of the company's platform, demonstrate the value of their solutions, and lead architecture engagements to help clients maximize their investment in technology. This position is full-time and based on-site.

Qualificações

• 10+ years of experience influencing senior technology leaders in a pre-sales role.
• Expertise in designing and managing advanced architectures.
• Experience with Enterprise Architecture frameworks.

Responsabilidades

• Engage with customers to identify opportunities and deliver value.
• Lead architecture engagements for strategic customers.
• Communicate architectural concepts to technology leaders.

Conhecimentos

AI integration

Business relationship building

Innovative problem-solving

Human-Centred Design

Cloud architecture principles

Ferramentas

TOGAF

Salesforce

SAP HANA

Descrição da oferta de emprego

ServiceNow is seeking Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre‑sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross‑functional strategies and solutions. Our team brings technical expertise real‑world experience strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the platform of platforms vision. We act as technical leaders for our customers most complex solutions designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers partners and the wider ServiceNow sales team the right candidate will create and communicate high‑level architectures and strategies that are both written and verbal to audiences up to and including the CIO / CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops best practice over‑views and educational sessions to existing customers and partners.

What you get to do in this role :

• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers including IT Transformation, Digital Products / Services, Platform as a Service, Enterprise Service Management and the co‑creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs and CXOs) and these throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops etc

Qualifications :

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights or exploring AI’s potential impact on the function or industry.
• Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
• Drive for results using out‑of‑the‑box innovative thinking together with excellent problem‑solving skills
• An intrinsic ability to understand prioritise work and is willing to make big bets when the time is right to invest time and energy in the right areas.
• Willingness to jump‑in and roll‑up their sleeves alongside customers, colleagues and partners to get things done faster and better.
• 10 or more years of proven success in influencing senior technology leaders to drive change in a pre‑sales customer or delivery focused role.
• A track record of success in using Human‑Centred Design techniques to explore the customer’s current reality and set a vision for the future.
• Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
• Experience with Enterprise Architecture or Application Architecture pre‑sales in a software vendor or professional services environment.
• Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum etc.
• Excellent understanding of the architectural principles for cloud‑based platforms that include SaaS, PaaS, multi‑tenancy and automation
• Experience and understanding of multiple technical domains – application data, DevOps, AI / ML integration, big data, mobility, analytics etc.
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Experience presenting architecture concepts, designs and goals to technology leaders and partners

Additional Information :

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by additional all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work : No

Employment Type : Full‑time

Key Skills

SAP BusinessObjects, Enterprise Architecture, Hybris, SAP HANA, SAP, TOGAF, Solution Architecture, Cloud Architecture, SAP BW 4HANA, Salesforce, SAP S / 4HANA, SAP ERP

Department / Functional Area : Sales

Experience : years

Vacancy : 1