Operations & Strategy Manager (M / F / D)

Flixbus; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading travel company in São Paulo seeks an experienced Operations & Strategy Manager. In this role, you will cultivate strong relationships with operational partners and analyze performance metrics to ensure excellence. Candidates should have a Bachelor's degree and over 5 years of relevant experience, coupled with strong analytical skills and a detail-oriented approach. This position promotes a dynamic work environment with a hybrid model that enhances work-life balance and encourages professional growth.

Serviços

Work from Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Qualificações

• 5+ years of experience in operations strategy or consulting roles.
• Comfortable interpreting and analyzing data sets.
• Strong attention to detail with a structured working style.

Responsabilidades

• Build relationships with bus operators and stations.
• Monitor and improve operator performance via KPIs.
• Collaborate with cross-functional teams to analyze performance data.

Conhecimentos

Data analysis

Operations management

Stakeholder management

Communication skills

Problem-solving

Formação académica

Bachelor's degree in Business, Engineering, or related field

Ferramentas

SQL

Python

Excel

Power BI

Tableau

Descrição da oferta de emprego

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

Operations & Strategy Manager (m / f / d)

Builds strong partnerships with bus operators and stations, ensuring operational excellence and safety compliance.

The operations team leverages data-driven insights to monitor performance, optimize processes, and mitigate risks.

Through cross-functional collaboration, we drive continuous improvement and deliver a seamless customer experience.

About the Role

Build and nurture strong, positive relationships with our bus operators, ensuring smooth collaboration and seamless day-to-day operations.

Manage the daily communication and coordination with operators to prevent service disruptions and maintain operational excellence.

Monitor, analyze, and continuously improve operator performance through KPIs and data-driven insights.

Conduct audits and process checks to ensure full adherence to Flix standards and safety requirements.

Support operators in implementing and engaging with training content for their driver teams.

Identify risks or inefficiencies that may impact performance or customer experience and develop actionable mitigation plans.

Work closely with cross-functional teams (Operations, Business Development, Finance, Network Planning, Pricing, Tech) to analyze performance data, trends, and processes, proactively driving improvements.

Extract, transform, and interpret data from internal systems using tools such as SQL, Python, Excel, or BI dashboards to generate actionable insights.

Create performance reports and dashboards, providing visibility on key operational indicators and improvement opportunities.

About You

Bachelor's degree in Business, Engineering, or a related field.

5+ years of experience in a similar operational strategist role within a dynamic environment, such as consulting, operations, or high-growth startup settings.

Analytical mindset with experience in data manipulation and analysis (SQL, Python, Excel, Power BI, Tableau or similar tools).

Comfortable interpreting datasets to identify trends, track KPIs, and propose data-backed recommendations.

Passionate about building efficient processes and scaling business through collaboration and innovation.

Strong attention to detail, a structured working style, and a proactive, hands‑on approach to problem‑solving.

Excellent communication and stakeholder management skills; able to translate analytical insights into actionable strategies.

Willingness to travel when required.

We recognize that everyone carries a unique set of valuable skills and experiences.

If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

We want to hear from you!

What We Offer

Work from Anywhere

: Depending on your role, work from another location for up to 60 days per year.

Hybrid work model

: We are an office-first company, but we offer flexibility to balance work and life.

Wellbeing support

: Access confidential 1 : 1 counselling, courses, and stress management for yourself and up to four family members.

Learning & Development

: Take advantage of language classes, training courses, and expert‑led sessions to grow your skills.

Mentoring Program

: Connect with experienced colleagues to gain insights and accelerate your career.

At Flix, you'll find teams that rally together to overcome challenges and spark creativity.

We believe in ownership culture—giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.

If you're ready to grow and lead your journey, Flix is the place for you!

Apply Now

To apply, please submit your application through the Flix careers portal.