Gerente de Contas

Hilton Worldwide, Inc.; Rio de Janeiro; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma rede hoteleira global em Copacabana, RJ, está em busca de um Gerente de Contas. O candidato será responsável por analisar tendências locais, desenvolver contas de clientes e garantir um serviço excepcional. Procuramos um profissional com atitude positiva, habilidades de comunicação e experiência em vendas. Essa posição oferece uma oportunidade de impactar a experiência do cliente e contribuir para o crescimento da empresa.

Qualificações

• Compromisso em fornecer um alto nível de atendimento ao cliente.
• Habilidade para trabalhar de forma independente e sob pressão.
• Experiência comprovada para fechar vendas.

Responsabilidades

• Analisar tendências de mercado e concorrência.
• Desenvolver contas de clientes e potencializar negócios.
• Negociar tarifas de quartos com clientes corporativos.
• Preparar contratos da empresa e oportunidades de negócios.
• Cooperar com outros departamentos para criar experiências excepcionais.

Conhecimentos

Atitude positiva

Boa comunicação

Flexibilidade

Trabalho sob pressão

Experiência em vendas

Descrição da oferta de emprego

Job Description

GERENTE DE CONTAS HOT0C8B8

Job Number: HOT0C8B8

Work Locations

Hilton Copacabana Rio de Janeiro Av. Atlântica, 1020 - Copacabana Rio de Janeiro 22010-000

An Account Manager analyses local market trends and competitor activity to generate new future business for the hotel.

What will I be doing?

As Account Manager, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Analysis local market trends and competitor activity to identify new business leads
• Develop customer accounts and travel within the local area to drive business into the specific hotel and to increase market/customer share in all revenue streams
• Negotiate room rates with corporate clients
• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Work within current business strategies and recognising potential opportunities
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Attend Sales events, as required
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

What are we looking for?

An Account Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!