Floor Supervisor

Four Seasons Hotels and Resorts; Macau; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A luxury hotel chain in Macau is seeking a Floor Supervisor to oversee housekeeping operations. Responsibilities include inspecting guest rooms, training staff, and managing cleaning inventories. The ideal candidate must be proficient in Cantonese, Mandarin, and English, with at least a high school education. This position offers a competitive salary and various employee benefits, including discounts and complimentary meals.

Serviços

Competitive Salary

Excellent Training and Development opportunities

Employee Discount for stays at any Four Seasons worldwide

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Qualificações

• Applicants must hold a Macau ID due to work permit restriction.
• Minimum education of high school or equivalent is required.
• Knowledge of housekeeping staff tasks is needed.

Responsabilidades

• Inspect guest rooms and public areas for cleanliness.
• Train housekeeping employees to achieve cleanliness standards.
• Manage inventory of cleaning supplies and equipment.
• Ensure compliance with health and safety regulations.

Conhecimentos

Proficiency in Cantonese

Proficiency in Mandarin

Proficiency in English

Knowledge of housekeeping tasks

Formação académica

High school or equivalent

Descrição da oferta de emprego

Overview

The Floor Supervisor is responsible for overseeing the daily operations of the Room Attendant staffs, ensuring that all guest rooms and public areas are clean, well-maintained, and meet the hotel's quality standards.

Applicants must hold a Macau ID due to work permit restriction.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness and adherence to hotel standards
• Train housekeeping employees in order to achieve the standards of cleanliness in guest rooms and public areas
• Collect room and floor status report sheets for assigned work areas and assign rooms to attendants
• Monitor and manage the inventory of cleaning supplies and equipment
• Inspect pantries to ensure all items are stocked in an orderly fashion and in sufficient quantities
• Coordinate work orders in assigned areas and follow up on inspections
• Ensure compliance with health and safety regulations in housekeeping practices
• Maintain a safe working environment and report any hazards or maintenance issues

Qualifications

• Reading, writing and oral proficiency in Cantonese, Mandarin and English.
• A minimum of a high school or equivalent education.
• Knowledge of tasks performed by the Room Attendants, Public Area Attendants, Houseman and Runners.

Benefits

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

Schedule & Hours

• 48 Hours weekly
• Work on shift