Country Quality Marketing Expert - Vie

Sanofi; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading pharmaceutical company in São Paulo seeks a professional for a role focused on impactful communication and quality management. The ideal candidate will create engaging content that simplifies complex quality concepts, manage product quality complaints for Latin America, and develop tools that leverage AI for quality improvements. Candidates should have strong analytical skills, experience in communication, and a Master's degree in Communication or Pharmacy, with proficiency in English and Spanish or Portuguese as a plus.

Qualificações

• Experience from at least two internships or apprenticeships.
• Background in impactful communication and digital technologies.
• Proficiency in English (C1 minimum) and knowledge of quality standards.

Responsabilidades

• Create engaging content for quality achievements.
• Develop a collaborative intranet platform for knowledge sharing.
• Manage Product Quality Complaints for the Latin America region.
• Lead initiatives to enhance customer satisfaction and reduce complaints.
• Develop digital tools leveraging AI for quality improvements.

Conhecimentos

Analytical abilities

Creative thinking

Excellent communication

Formação académica

Master's degree in Communication

Master's degree in Pharmacy

Descrição da oferta de emprego

iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28.

At Sanofi diversity and inclusion is foundational to how we operate and is embedded in our Core Values.

We respect the diversity of our people, their backgrounds and experiences.

We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our employees, patients and customers.

About the job_

Opella, the Consumer Healthcare business unit of Sanofi, is the purest and third-largest player globally in the Over-The-Counter (OTC) & Vitamins, Minerals & Supplements (VMS) market.

We have an unshakable belief in the power of self-care and the role it can play in creating a healthier society and a healthier planet.

That's why we want to make self-care as simple as it should be by being consumer-led always, with science at our core.

Through our unique and balanced portfolio of more than 100 loved brands, including 15 global and local high-growth challengers such as Allegra, Dulcolax and Buscopan, we deliver our mission : helping more than half a billion consumers worldwide take their health in their hands.

This mission is brought to life by an 11,000-strong team, 13 best-in-class manufacturing sites, and 4 specialized science and innovation development centers.

We are also proud to be the first major fast-moving consumer healthcare company to achieve B Corp certification.

Join us on our mission.

Health.

In your hands.

Main Responsibilities

• Create Impactful Communication Materials :
• Develop engaging content to showcase quality achievements, simplifying complex concepts to make them accessible to all.
• Use visuals, user-friendly language, and relatable examples to highlight the relevance of quality management in daily operations.
• Inspire and inform through materials that foster a strong culture of quality within the organization.
• Enhance the Intranet Platform :
• Contribute to the creation of a collaborative intranet platform that promotes knowledge sharing and innovation.
• Work with cross-functional teams to ensure diverse and valuable content on the platform.
• Address Customer Quality Needs :
• Manage Product Quality Complaints (PTCs) for the Latin America region, aligning with global quality standards.
• Lead initiatives to reduce complaints, driving innovative solutions to improve customer satisfaction.
• Use data analytics to understand and address customer expectations, particularly in e-commerce.
• Design Modern Quality Tools :
• Develop digital tools leveraging AI for smart recommendations, predictive analysis, and process improvements.
• Conduct training sessions and facilitate knowledge sharing on quality processes.
• Prepare regular quality reports and coordinate with regional and local quality leaders.
• Lead and support quality projects and digital transformation initiatives.

About You

• Experience :
• Experience from at least two internships or apprenticeships.
• Background in impactful communication and digital technologies.
• Preferred experience in pharmaceutical communication or marketing.
• Soft Skills : You are analytical, creative, independent, and an excellent communicator.
• Technical Skills :
• Strong analytical abilities, including proficiency in data analysis and interpretation.
• Ability to simplify and communicate complex quality concepts effectively through visuals and relatable examples.
• Knowledge of quality standards and best practices, particularly in regulated industries like pharmaceuticals _is a huge plus_.
• Education : A Master's degree in Communication is preferred, but a Master's degree in Pharmacy with strong communication expertise is ideal.
• Languages :
• Proficiency in English (C1 minimum).
• Spanish or Portuguese is a plus.
• Pursue progress, discover extraordinary_

Better is out there.

Better medications, better outcomes, better science.

But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen.

So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.