POSITION SUMMARY
Ensure staff works together as a team to provide optimal service and meet guest needs. Inspect staff grooming and attire, rectify deficiencies, and complete opening and closing duties such as setting up supplies, cleaning equipment and areas, and locking doors. Inspect storage areas for organization, FIFO use, and cleanliness. Complete scheduled inventories, stock, and requisition supplies. Monitor dining rooms for seating, service, safety, and guest well-being. Complete work orders for maintenance repairs.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy. Follow all company, safety, and security policies; report accidents, injuries, and unsafe conditions; complete safety training and certifications. Maintain a professional appearance, confidentiality, and protect company assets. Welcome and acknowledge guests, anticipate and address their needs, assist individuals with disabilities, and thank guests sincerely. Communicate clearly and professionally. Develop positive relationships with colleagues, support team efforts, and respond appropriately to concerns. Ensure compliance with quality standards; identify and suggest improvements to increase efficiency, productivity, safety, and cost savings. Read and verify information in various formats; visually inspect tools and equipment for defects. Stand, sit, or walk for extended periods; lift and move objects up to 50 pounds; manipulate objects requiring fine motor skills; navigate narrow or elevated spaces; and perform other duties as assigned.
PREFERRED QUALIFICATIONS
Marriott International is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on disability, veteran status, or any other protected class under applicable law.
Required Experience: Manager
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.