Waitress jobs in United Arab Emirates
Barista at Waldorf Astoria Dubai International Financial Centre
Hilton Worldwide, Inc.
Assistant Outlet/Bar Manager
InterContinental Hotels Group
Discover more opportunities than anywhere else. Find more jobs now
Connect with headhunters to apply for similar jobsRestaurant Manager at InterContinental Fujairah Resort
IHG Hotels & Resorts
Waiter - Ocean Basket, Abu Dhabi
Job summary
An established industry player is seeking dedicated individuals to join their catering team. This role focuses on providing top-notch customer service and ensuring that guests have a memorable dining experience. With responsibilities ranging from taking orders to maintaining high hygiene standards, you'll play a vital role in exceeding customer expectations. If you have a passion for the food and beverage industry and a commitment to excellence, this position offers a fantastic opportunity to grow your career in a vibrant environment.
Qualifications
- 2 years of relevant experience in the catering industry.
- Certification in Food and Beverage / Catering would be an advantage.
Responsibilities
- Provide exceptional customer service to ensure satisfaction.
- Process orders accurately and maintain hygiene standards.
- Manage table setups and ensure food quality.
Skills
Education
- To attend to customer tables and to maximise sales by providing exceptional customer service, in a professional and efficient manner, to all guests to ensure customer satisfaction
Job Requirements
Education / Certification and Continued Education
- Certification in Food and Beverage / Catering would be an advantage
Years of Experience
- 2 years of relevant experience in the catering industry
Essential Roles and Responsibilities
Functional Roles and Responsibilities
- Ensure all guests receive positive and professional service to the highest standards to exceed the customer’s expectations.
- Take and process customer’s orders in an accurate and timely manner.
- Follow sequence of service standards as per brand guidelines.
- Understand and anticipate customer needs, being attentive but not intrusive.
- Have a complete and thorough knowledge of all menu items in order to be able to describe and recommend products to customers.
- Ensure food quality and consistency is delivered at all times to Brand guidelines and Company standards.
- Manage the set up and close down of tables within section. Ensure tables are turned around and ready with minimal delay.
- Maintain cleanliness and hygiene standards.
- Work within operational standards to ensure food and beverage preparation process remain within Company and Municipality guidelines.
- Ensure all administration is completed accurately and in a timely manner, including customer database cards
- Receive cash or payment in any authorized modes from customers. Issue receipts against purchases and reconcile receipts with sales figures.
- Carry out additional tasks as instructed by management.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.