Senior Waiter/ess - Pearl Lounge - Jumeirah Beach Hotel

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality provider is seeking a Senior Waiter/Waitress for the Pearl Lounge at Jumeirah Beach Hotel. The role involves greeting guests, taking food and beverage orders, and ensuring excellent service. Candidates should have 2-3 years of experience in a luxury hotel and strong communication skills. This position offers competitive tax-free salary, accommodation, and health benefits in a vibrant work environment.

Benefits

Supportive work environment

Access to Learning & Development programs

Colleague discounts on food and hotel stays

Company-provided shared accommodation

Comprehensive healthcare and life insurance

Paid annual leave

Performance-based incentives

Qualifications

• 2-3 years of experience as a waiter/waitress in a luxury hotel.
• Proficiency in English.
• Appreciation of cultural diversity.

Responsibilities

• Greet guests warmly and ensure a seamless arrival experience.
• Describe menu items and address dietary restrictions.
• Take precise food and beverage orders.
• Deliver food and beverages with attention to detail.
• Oversee the smooth operation of the assigned restaurant section.
• Assist in answering phones and handling guest inquiries.

Skills

Strong communication

Customer service orientation

Adaptability

Basic computer knowledge

Exposure to handling Micros Cashiering system

Education

Higher Secondary School certificate or country specific certification

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave‑like design, set along one of Dubai’s most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children’s facilities, complemented by a diverse selection of award‑winning dining experiences.

An exciting opportunity has arisen for a Senior Waiter / Waitress to join Pearl Lounge in Jumeirah Beach Hotel.

Responsibilities

• Greet guests warmly and escort them to their tables, ensuring a seamless and welcoming arrival experience.
• Confidently describe menu items, daily specials, and promotions, addressing any dietary restrictions or allergies with care and expertise.
• Take precise food and beverage orders, promptly communicating special requests to the kitchen and bar to ensure exceptional service.
• Deliver food and beverages with attention to detail, using professional techniques and ensuring consistency in presentation and service quality.
• Oversee the smooth operation of the assigned restaurant section, ensuring efficient service flow and quickly resolving any operational challenges.
• Assist in other areas as needed, such as answering phones, handling guest inquiries, and collaborating with bartenders and kitchen staff to expedite orders.

About You

• Higher Secondary School certificate or Country Specific Certification
• 2‑3 years of experience as a waiter/waitress in a luxury hotel
• Strong communication and interpersonal skills
• Strong customer service orientations
• Adaptability and appreciation of cultural diversity
• Basic Computer Knowledge
• Exposure to handling Micros Cashiering system
• Proficiency in English

Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programs and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company‑provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance‑based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED).