Territory Manager jobs in Singapore

Location: Dubai, UAE Employment Type: Full-time

We are looking for a highly specialized Logistics Manager who comes directly from the delivery field. This role is not for corporate rider supervisors or office-based managers. We need someone who has personally worked as a bike delivery rider, understands the challenges of the job, and has outgrown the role into team leadership.

• Recruit and maintain a personal pool of bike riders working on a pay-per-order model.
• Train new riders on company SOPs, routes, delivery standards, and customer communication.
• Monitor rider efficiency, punctuality, and customer feedback.
• Enforce discipline, issue fines when required, and maintain accurate records.
• Assign and transmit incoming orders accurately and on time.
• Troubleshoot operational issues on the ground — delays, rider problems, customer complaints, or route challenges.
• Ensure successful and smooth delivery operations daily.
• Keep performance data, daily order logs, and KPI tracking.
• Competitive compensation package.
• KPI bonus for every successful order completed by your riders.
• Potential for further earnings based on team performance.
• Official UAE employment and comprehensive medical insurance.
• Opportunity to work on high-impact projects in a collaborative, professional environment.

• Must have previous hands-on experience as a bike delivery rider (no exceptions).
• Must have on-ground understanding of routes, real delivery challenges, and rider behaviour.
• Must have an existing network/pool of riders ready to onboard on a pay-per-order basis.
• Proven experience supervising or leading delivery riders is a strong advantage.
• Strong communication and problem-solving skills.
• Ability to work under pressure and manage peak-hour operations.
• Must be highly organized, reliable, and field-driven (not a desk-only role).